March 2024 by Carl Heimers
After a long drive to store to buy Dji batteries which were showing 2 online in stock turns out they?re not there ! apparently the person who has put them somewhere is off i suggested to ring him but no can?t do that . I tried calling store before i left but just a automated answer message to visit website absolutely useless.no help at all.sort your store out
February 2024 by adetutu samuel
Worst store everDon?t recommendWent there to get a MacBook Pro and they said I have 2years guarantee on itAfter. 6 months the laptop was broken with line on itWithout any scratches on it, I went back there to tell them just for them to say that there is nothing they can do about it.Absolute ridiculous.
February 2024 by Ivana Blanar
Very dissapointed with the service. Manager is incompetant, unwilling to help. Sold me a defective phone. Brought it back tried to get a refund and they didnt want to help. Just said sorry nothing we can do. After trying for ages with emails to customer service back and forth still to no avail. Basically i got scammed and in the end had to have this useless phone which i paid £115 for and ended up putting it in a bin as it doesnt worth anything in the state that it was in. Very unproffesional, i wouldnt recommend. Especially the shop in Cwmbran!!!Doesn't matter what you are saying....what matter is that your unprofessional behavior in cwmbran cost me £115...and on end of the day I didnt have money and no mobile....you sold me faulty phone .......proper scamers....And this fairytales about professionalty you can say to your kids...they will believe it.....Unprofessional + Scammers.......
February 2024 by Michael Fury
Not many bargains
February 2024 by Ross Graham
Tried to sell my phone when I got it back from testing it had scratches on it.
February 2024 by Cameron Carnegie
Generally a good store, huge selection of items due to how large the store is, chances are you'll find what you're looking for in here. Good range of games from old consoles like the Wii and Xbox 360, and typically good prices too, however some are definitely more than they need to be. Haven't sold anything to Cex myself however I have heard their prices for selling items is very low and it's worth going somewhere else for that.
January 2024 by Karl Jones
Went to Cex Cwmbran and bought Arrow video limited edition Robocop blu ray.It was behind counter on top shelf. I asked to see and was shown book and poster but wasn't allowed to touch.I purchased and when I got home to Hereford, I then noticed discs were all missing.This has litrally never happened to me in a CEX before and I can't even take back to local cex due to having no discs.Feel ripped off and as it was behind counter I had no idea it had no discs.I'd like the discs, please......Also your customer service is the worst I've ever known. Do I need an ouija board to get any reply from you !?!?!?!
January 2024 by Gramble G. Funny
There's a reason there's never any customers in the shop.
December 2023 by Chris Roper
Staff are great here. Good trade in prices and well stocked.
December 2023 by Joel Adeagbo
Very unique and dependable
November 2023 by Jayne Berry
Will spend my life savings again
October 2023 by Jonathan Barry
Staff were helpful... no complaints
October 2023 by gamer dood
I'm not a huge fan of CEX, generally the staff are rude and the shop is overpriced on many items. But this one I do like, pricing structure is the same so some thongs are expensive, but as all cex there's many good deals to have! Staff in this one are very polite and it is always clean and tidy here!
August 2023 by Lisa Elliott
Good store, staff always helpful and willing to check for stock
August 2023 by Julie Goode
Staff were very supportive and enthusiastic ? thank you for your help today