March 2024 by Daiva Brence
I spent a nice weekend
March 2024 by Jasmine
Spa was lovely, the steam room sauna and hot tub were great and the massage was very nice, great for relaxing
March 2024 by KayKay KayKay
If your here for the spa your going to get a nasty shock when you go down there ? smell was just the worst like it never had clean I had to pass on using any off these fertility. Needs to be updated was like going back in 1980. The hotel should be ashamed of themselves but others then that bar was great stuff where lovely very kind and friendly
March 2024 by Karla Turner
We came for the spa day, id say it was mediocre. I didn't rate my massage, it was more like a tickle, I came out still needing a massage despite me stating how tense I was on the shoulders and neck. Everywhere else I've been have asked for firmness. The facilities like pool and jacuzzi were extremely busy and you were battling for a space which is annoying when you're only there for a short time, I don't think they cap their capacity so all the members and day users are trying to get their share. The food however was lush, I rate the chicken and hallumomi salad. We won't be returning.
March 2024 by Rebecca Barry
Gorgeous Sunday roast.. amazing treatment rooms and treatments but the pool area really lets it down. Had a problem but the manager was amazing and could t have done more to help!
March 2024 by Karen Jenkins
Lovely atmosphere server was not so friendly i had the club burger lots of gristle chips were not so good either im disappointed because we always have lovely food here bad day
February 2024 by Ruth Woodland
This is a lovely venue. We were guests at a wedding there last year which was lovely, food was excellent.However, we also went there for afternoon tea which unfortunately I cannot say was sooo good. Very poor value for money. Sandwiches had wafer thin ham in them and only one slice, no butter on the bread, other fillings were sparse too. Service was non existent once our food was placed on a table that was far too small to accommodate all the cups and sauces etc. our tea and coffee was not replenished. This was bought as a present for myself and my hubby at £59. Extremely poor all round. It is such a shame as it is a lovely venue, but we won?t go there again.I brought this to the staff attention but although they tried to correct it, it was still not good. I arranged to meet a manager there the next day to explain how I felt and give constructive feedback. However, this was not welcomed very well and there was No apology for the poor quality of the sandwiches.
January 2024 by Rebecca Lewis
Had a carvery today had some vouchers to use up. Food was good. One of our puddings was hard. Told one of the servers and had money for the pudding taken off. All in all very
January 2024 by Phil Andrews
Christmas dinner was outstanding...great food..... good service and entertainment ?
December 2023 by linda pullen
Went for Christmas Dinner. I have to say the food was absolutely delicious ?. The service was impeccable. All with a smile on their face.Atmosphere was a bit lacking the singer was singing old songs, which the majority of the people there were not born ?. A bit more upbeat would have been better.Apart from that an amazing day.The hotel lobby very welcoming.
December 2023 by Leanne Lukins
Had our annual meeting with lunch. The hotel staff couldn't do enough for us even though they were run off their feet. Would highly recommend The
December 2023 by J
I wanted to like the spa trip so much but definitely not worth the £195 paid for a couple, the massage was good but that?s where it ends, the room was so hot it was unbearable but had no way of turning the radiator that was on full blast, off. The robes provided where a one size fits all, all being anyone under 8st I?m guessing so instead of wearing the robe down to the treatment rooms I had to go in my regular clothes, no slippers provided either so had to wear my own shoes down, not like a normal spa at all! So due to this we were unable to use any other facilities like the pool or jacuzzi ???? the food was less than to be desired, my burger was grey tasted awful, and the breakfast the bacon was the same, this is something to do with how it is stored. I didn?t want to make a fuss whilst there as I have terrible anxiety. Definitely will not return sorry, the staff were lovely but everything else a total let down! Have robes for plus size, provide slippers, please give anti bacterial sop in the bathroom (oat soap bar provided is not antibacterial!) and update the food!
December 2023 by Louise Meredith
Not been there before. Just called by for a coffee. Lovely hotel. Will definately be visiting again!
December 2023 by Polly Lovegrove
The Parkway Hotel in Cwmbran is an absolute gem! From the moment you step through the doors, you're welcomed into an atmosphere that instantly feels like a proper hotel where you are going to be spoiled.It's no surprise the Parkway is busy, guests and locals gather throughout the day to enjoy coffee, lunch or evening meals. The sofas by the fire are the perfect place for tucking into some chocolate fudge cake and coffee; this is where I spend most of my time, chatting and watching the staff put up the Christmas decorations and trees.The attention to cleanliness is impeccable; the facilities and surroundings are kept pristine throughout the day.My bedroom was a treat indeed, a spacious garden suite with patio doors leading to a private outside seating area. The bed felt luxurious, as did the big, warm bathroom with its lovely soaps and good quality towels.Breakfast was served in an attractive room with a mouthwatering choice of everything you could think of; again, the thoughtful service from the staff was much appreciated.In summary, the Parkway Hotel is a hub of warmth, friendliness, and comfort. It's a place where I felt truly spoiled and I appreciated the little luxuries and good food that made my stay memorable. The Parkway has certainly won my heart, and I can't recommend it enough. Thanks to the staff who cheerfully kept me company while I sat about all day waiting for my lift which was 6 hrs late!
December 2023 by Catherine James
Sadly this hotel has gone a bit downhill. The staff are really lovely and helpful as always; however, we could not get a restaurant dinner at all during our stay due to staff shortages. The breakfast was terrible, mainly congealed food on a buffet. The 'Colonial' spa needs an urgent rebranding! Management need to step up and do some quality control. I feel sorry for the staff, who are really welcoming and delightful. I'll be looking for alternatives on our next Welsh trip.
