January 2024 by Jonathan Meadows
Always brilliant, I did an account switch to lloyds after barclays closed here in Ebbw-Vale, best thing I have done in a long time, honestly!!.
July 2023 by Shohrab Hossain
Good service
July 2022 by John Jones
Had to visit Lloyds Bank in order for our uncle to open an account, at 92 it is challenging for him to do on his own. The service that we received from Jodie and Deb was exceptionally polite, friendly and professional. It puts my bank nationwide to shame. Whilst waiting for my wife to assist in opening the account I sat on a sofa and casually observed the team working. Having managed thousands of people over the years as well as billions of £'s I can honestly say that I would have had no hesitation in taking on Jodie and Deb. If you want a role model in a bank Jodie has that and more, also Deb showed incredible empathy with our uncle and us. Fab service. One note though: sitting on the sofa you can see the monitor display near the telephone interview room. People using the monitor may not be aware that data onscreen can be seen by others. It would be sensible to try and hide the screen or rotate it to protect GDPR.
March 2022 by Sir Boris Dumpling ?Jojo100?
Had to visit Lloyds Bank in order for our uncle to open an account, at 92 it is challenging for him to do on his own. The service that we received from Jodie and Deb was exceptionally polite, friendly and professional. It puts my bank nationwide to shame. Whilst waiting for my wife to assist in opening the account I sat on a sofa and casually observed the team working. Having managed thousands of people over the years as well as billions of £'s I can honestly say that I would have had no hesitation in taking on Jodie and Deb. If you want a role model in a bank Jodie has that and more, also Deb showed incredible empathy with our uncle and us. Fab service. One note though: sitting on the sofa you can see the monitor display near the telephone interview room. People using the monitor may not be aware that data onscreen can be seen by others. It would be sensible to try and hide the screen or rotate it to protect GDPR.
March 2022 by Nicole Williams
Lovely staff very helpful
September 2021 by Robert Page
Friendly helpful staffVery knowledgeable on any questions asked
August 2021 by Sure Surf
Bank is in an area where people do shifts. Bank is closed by 2 pm so I can?t pay money in by the time I get there at 2:30pm. No explanation as to why it is not a part time bank. Please return to normal operational schedule.If you use external cash points to pay in, it is not instant. So if you pay in Friday at 2:01 it won?t touch your bank till Monday. Easier and faster to open bank account in tesco and transfer money. They are open 7 days a week
September 2020 by leigh murphy
Very helpful staff. Easy to deposit cash with the self serve machines.
September 2020 by Thomas Winterson
Nice and polite staff. Very helpful
February 2019 by philip webb
Friendly staff, open on Saturdays and new layout improves the feel of the bank.
October 2017 by Zaza ZazaoÄ?lu
No bad
July 2017 by James Thomas
$taff r efficient but courteous with one Bank teller exceptional in er $ervi¢e.
January 2017 by Hakan Arpa
No bad
January 2017 by Jade Thomas
Staff always helpful.
September 2010 by Hannah P.
i feel complied to give this bank a review. Obviously its a super bank and most are familiar with it so i'm not going to bore the pants off you and explain about their saving accounts or mortgage deals. No, i just want to mention how incredibly friendly and helpful the staff are at this branch. Obviously, like every human being with a bank account i've got my beef with banks, the charges, the fact its not 24 hours, the queues and those stupid microphone things that everyone can hear you asking whether you have more than 50p in your account. But this particular branch is super relaxed, super friendly and in general a fantastically run establishment. Now, i don't like to mention any names (*cough*Natwest*across the road*cough*) but the bitch behind the counter made me weep, like a proper girl in there once so i immediately closed the account marched the ten or eleven paces to Lloyds where they gave me a cup of tea and a tissue, i have never looked back since!
