January 2024 by Marc Felstead
Ordered off just eat food had mould on it! Absolutely disgusting! Avoid!
November 2023 by Emma Louise Clarke
Wrong rice delivered 40 mins
October 2023 by Alfie Weaver
The worst experience I?ve ever had! We ordered just after half 7. The food arrived at 10pm! We rang 3 times to request update as it was expected to arrive around 35 minutes. They informed me ? the food is out for delivery and should be with you in 15 minutes?. I am a type 1 diabetic, so with the reassurance it would arrive I took insulin. After a further half an hour it still hadn?t arrived. We had to ring back, fortunately I keep glucose tablets to take to prevent diabetic coma?s and raise blood sugar levels! After the third phone call, 15 minutes later The food arrived cold. I checked the chicken wings and it was raw in places ( it was not just pink colouration I know that can happen, this was absolutely raw and had not reached temperature when cooking). We complained to Uber and they refunded just the raw items. But the responce the restaurant gave was appalling and they could not have cared less at any point!
September 2023 by Alice Phillipson
I think this is my first google review so that is how bad it was! The biggest thing that has made me write this review is that it really did make me ill. Otherwise I would have just said it was a bad Chinese and don?t bother! But I know it was this food because the only thing I ate was 10 hours earlier. Within 30 minutes I was ill. My stomach is still churning after being up all night. I wish I had checked the reviews. You should probably close and change jobs now before you make more people sick.
July 2023 by Abi McLaughlin
If I could give zero stars I would.Ordered off just eat!!Food was lateChips -stale and coldChicken balls - soggy and disgustingRice - cold ,sticky and tastelessSauces are bland watery and cold.It was like eating someone else's left overs.. bin worthy only!The only edible food I recommend here is the poppadoms....Check reviews before you buyJust eat are useless and terrible to try and get help from
July 2023 by Vinny
ordered from here multiple times and ive always loved it! delivery takes awhile but im quite far away so it makes sense, food has always been good and tasty!
May 2023 by Jessica J
Ive lived in cardiff all my life and im new to swanseaHonestly i have to say this is the best value ive ever had. The food is so filling and the portions are generousIn cardiff a lot of restaraunts bulk their stuff with beansprouts to rip people off but this is just pure genuine quality food and its what ive always wantedThank you
May 2023 by Conor McDaniel
I have no idea what these other people are talking about. The service was quick, not longer than I would usually expect for Chinese takeaway, which usually takes longer to prepare. The quality was excellent, the crispy beef and duck were to die for and the chow mein is the best I've ever had. Brilliant job, it's a shame they've been bombed so harshly.
April 2023 by Jessica Jones
Ive lived in cardiff all my life and im new to swanseaHonestly i have to say this is the best value ive ever had. The food is so filling and the portions are generousIn cardiff a lot of restaraunts bulk their stuff with beansprouts to rip people off but this is just pure genuine quality food and its what ive always wantedThank you
April 2023 by Geoffrey Green
Disgusting, cold.. waste of money... delivered late with a rude and disgusting mannered delivery driver!
January 2023 by Wendy Goodridge
Excellent service today from Swan Garden! I made a telephone order at 4pm to be delivered to another family at 5.30pm. It arrived at the agreed time and the whole family thoroughly enjoyed their meal. Thank you Swan Garden!
December 2022 by Emma Thomas
Our Just eat order was marked delivered. This order was not delivered. Swan Garden have delivered to us previously and we even shared our location with the driver. We have asked for a refund and staff are too busy to discuss and process this. Absolutely shocking service. We have paid for food that we have not received.
December 2022 by Richard Clement
Absolutely disgusted but the service we were provided tonight!!! Pre ordered food at 5pm delivery due 6.30- 6.55 we had it at 8.10pm!!! After number of calls!! Not even answering my calls!! My wife then phoned answered straight away then hung up on her!! Call yourself a business!!! Absolutely disgusting attitude!! We will never use you again!!! We ordered food for my daughter too & it was so late she had gone to bed!!
December 2022 by Emma Jane
Our Just eat order was marked delivered. This order was not delivered. Swan Garden have delivered to us previously and we even shared our location with the driver. We have asked for a refund and staff are too busy to discuss and process this. Absolutely shocking service. We have paid for food that we have not received.
November 2022 by starfire181
Late, cold no flavour really dont waste your money order took two hours to deliver and the noodles were well overcooked and no flavour added at all think a six yr old chef could do better
