January 2024 by Steven Hall (Fal)
Wouldn't install a pre-purchase part, wanted to sell me the same part from the same store so they could "vett" it.
December 2023 by Andy Jones (Andy & Linda Jones)
Bought TV and Sonos speakers. Dan was fantastic throughout, very knowledgeable and amazing service. Dan and Adam came to install and nothing was too much trouble for them. Attention to detail as if it was their own home. Highly recommend.
December 2023 by Susan Power
Absolutely first class from the salesperson to the installer couldn?t be more pleased with them all .
December 2023 by Lucy Barton
Travelled to this specialist Panasonic store today from Cardigan to compare a Panasonic Tv with LG only to be told we have no Panasonic Tv's on display !!!!! How can this be? Haverfordwest store after first visiting the St Clears store but they only had one Panasonic TV on display.
November 2023 by Nikki Karim
Delt with Andy so nice very helpful knows what he's talking about so pleased will def go bk
October 2023 by Gareth Mason
Very helpful polite know what they are talking about, and give good advice
October 2023 by Lorraine H
Buying a washing machine?We were helped throughout by Andy, who was most professional but also approachable. We left the store feeling happy with our purchase. Thank you for that ?I liked how he answered questions, clarified many features of washing machines, and gave us suggestions of models which would fit the criteria we thought were important to us. Also gave us advice on what was helpful to maintain & keep the washing machine in good order as we use it.We left the shop within 20-25 minutes with a model which was fit for our needs, being delivered & installed the next day with the old machine being taken away.Having done some research on other stores who charge way more for delivery, installation, and recycling of old appliance, this particular aspect of Vaughans feels fair and reasonable.We have used Vaughans in the past and will do so again.
September 2023 by Sue Naul
We have brought a number of products from Vaughans including TV'S and Sonos soundbars. Everytime we purchase something from them their customer service is second to none.I recently purchased a new Smart TV from them as I had decided to get rid of Sky and move to Freesat. From choosing our TV to delivery and installation we were well looked after. We were also given the name of someone that could help connect the Freesat.After changing from Sky to Freesat our soundbar stopped working. They came out straight away to sort this out. A young employee Tyler was asked to come out he spent most of the afternoon trying to resolve the issue. I cannot praise him enough. He was determined to get it working he even spoke to a staff member who was not working. He is a credit to the store and with help from other staff members the matter was resolved. I would not have had any of this service if I had purchased a TV online it pays to shop locally.
August 2023 by George Scott
Very helpful,great staff.
August 2023 by Robert Monsen
Beautiful country cottage, very clean with four bedrooms two singles and two doubles, close to broadhaven beach ?? which is great for windsurfing, surfing ?,kite flying, which also has a general store and cafes and pubs.
August 2023 by Francis Richards
Best place to buy anything electrical, fantastic personal service. Polite and helpful staff. An keeping a local company trade
May 2023 by Cat Sollis
I hope Vaughans electrical products are better than their driving! Was intimidated by a driver driving so close to the back of my car on a40 Road near cross hands, Peugeot van with reg number starting CE71. The driver then aggressively overtook me and later saw they were doing the same to other cars. Very surprised this didn't cause an accident!
January 2023 by David Bricknell
I have had a TV and washing machine delivered recently, service was excellent.
December 2022 by Rhys Griffiths
Superb service from Vaughan's yet again!I ordered a Miele C3 vacuum cleaner (which was considerably cheaper than Currys and Amazon) placing the order yesterday evening.Said item was delivered from Haverfordwest to my home (some 60 miles away) approx 12 hours later.This is the second occasion on which I have received faultless service from Vaughan's.It just shows that shopping locally is more than worth it.Absolutely superb. Thank you.
December 2022 by Hannah Van Dijk
First class customer service support in selecting the best brand and choosing the right product and managing the installation. Lovely people and great after sales service too. Thank you.
