July 2023 by Lesley Jones
Excellent customer service in ever respect, both on the phone and in person. Van size parking spaces were a bonus.
May 2023 by Vernon Pain
Here's a suggestion. When you have all the stock of bark out the front of the shop (which weigh about 30 kilos each) and I queue up to buy 3 bags only to be asked to go and get one carry it in queue up again so it can be scanned woukd it not be easier to have the bar code for outdoor stock at tge til?
April 2023 by Julian Radoni Lisacenco
The new store format is simply amazing. Modern, well thought out, great layout and so easy to find what you need. You can spend hours in here without even realising it. Nice job guys, a lot of effort was put into it and it pays off. Great shopping experience for professionals and DIYers. Grateful to have this store in Haverfordwest ?
April 2023 by Vista Media
Great refurbished remodelled warehouse style outlet.Lots of parking, great trade deals and van sized double spaces for larger vans right outside the entrance/exit.
April 2023 by Ovidiu Radoni-Lisacenco
The new store format is simply amazing. Modern, well thought out, great layout and so easy to find what you need. You can spend hours in here without even realising it. Nice job guys, a lot of effort was put into it and it pays off. Great shopping experience for professionals and DIYers. Grateful to have this store in Haverfordwest ?
August 2022 by Sarah Ward
Buy a kitchen from someone with good after-sales customer service!! Not Wickes. The kitchen I'm buying will be beautiful if it ever gets finished. They have excellent comms and planning right up until you hand over your money, then its incredibly hard work to get someone to speak to you or resolve any issues. I've been waiting to find out if I will actually get the worktop I bought after all, its been 2 weeks since no one came to measure up for it, and I'm still leaving messages and calling several times a day to no avail. Feeling stressed out now without a functioning kitchen for so long and a big family :-(
July 2022 by Steven Othen
Kitchens are ok, but problems with delamination. After sales is totally aweful.!They DO NOT change or take back kitchen parts, as other companies do. Make sure they design exactly right. Inspect every detail, as it's expensive to buy another unit if they design slightly wrong.Other parts of the shop are ok though.
April 2022 by kate ward
Not very productive couldn't really help that much. A positive we bought a bath. Really need staff that are competent on working their till system.
April 2022 by Audra Zmuda
Busy but we'll stocked, polite customer service,friendly and helpful. 10 out of 10
April 2022 by Mike Williams
Nice and easy as usual friendly staff
December 2021 by John Mcfadzean
Great place for electrical, tools, building materials and much more. Good range of product. Definitely a regular ?
August 2021 by Susan Carney
I would not bother having wicks fitting a kitchen, i have had a kitchen fitted they do not come back if you have any problems. I am still waiting for them to pick up my old kitchen it has been on my front lawn for over 12 weeks.
January 2021 by C Oo
Happy to take your money, but if things go wrong good luck. Incomplete delivery (3 weeks after order) marked off as complete. Wont answer the phone which cuts off after 3 minutes. Wickes Customer service not any better - Currently 30 minutes waiting on hold for an answer via that route.
January 2021 by Pamela Hunt
The staff are helpful and friendly. But I had one hell of a wait to check out. I am partially disabled and having to stand for so long left me in a lot of pain. They could have provided chairs.
January 2021 by Steve Mathias
Bad experience in this shop. Cordless drill would not charge and I had to return it. The lady told me she could not return my money because the system was down. System was fine taking my money earlier. Asked when I should return she said "I dont know". Very poor.
