November 2023 by Carmel McCarth
Fabulous service from Claire as she helped me navigate an issue caused by Royal Mail not sending the correct email confirmation for my parcel. Absolute superstar! I wasn?t going to send any more parcels via this route but Claire?s action changed that.
October 2023 by Janice Davies
Been there today 2/10/23 to post a big parcel, was served by a Lady called Julie who couldn't of been more helpful! She advised me of all the options & the best & safest way to post this parcel, all the Staff are very helpfull here, would highly recommend! ? xxx
October 2023 by Debra Milford
Excellent service every time. The staff are so friendly and really happy to help. Highly recommended:-)
October 2023 by Robert Edwards
Polite, friendly and always helpful, even with rude customers (not me). Thank you so much.
October 2023 by DAVID WELSBY
Very friendly and helpful. Will continue to use this Post Office.
October 2023 by Jane Saynor
Claire that served me was very nice quick to serve
September 2023 by Katie Louise
Friendly staff, happy to help. Good experience
September 2023 by Matty Hare
Fast and easy transaction. Friendly.
July 2023 by Mark Chandler
How many times have I turned up here to find it closed, contrary to the listed opening hours?! Went today with a parcel to find a note stuck in the window saying closed at 3.30? on a weekday? Come on!This place is run very unprofessionally. Only reason I didn?t give it a one star review is that it is open sometimes.
July 2023 by Jules B
I cannot tell you how disappointing it is to rush to get to Holywell post office on a Saturday fifteen minutes within closing time, only to find it closed. Again! Not a remotely reliable service. This was not the first time as there is one particular unfriendly, unhelpful member of staff who cannot wait to lock up and go home early. Not sure why she bothers to work there as she clearly can't be bothered with the customers. This is such an important public service and in my experience post offices are usually fantastic. What a shame.
March 2023 by Micha? R.
Rude Staff, why still they are working ?!This place is like post office from 60s :D because of staffThey dont know anything, just they r the best how to ruin your day !
December 2022 by Angela Meaden
The manageress here very not customer oriented asked for cash in 10s told me she had other customers there is a way of explaining not a smile at all won't use holywell again flint and Bagillt so welcoming. That's why it's always empty in Holwell avoid if you can
October 2022 by Laird Cooper
The staff at holywell post office are rude and very unprofessional. They have no customer service skills at all. The post office has no signs on it saying no dogs allowed. But apparently digs aren't allowed in this post office because a member of staff has allergies. Now they do not come into contact with the dog at all and are fully screened off. Now even if I didn't have my 14 year old golden retriever I still would have touched or contacted my dog so does that mean I can't go into the post office because I will cause this hyper sensitive petson with there allergies?. Or what if I wear a real fur coat,do I get served?. I will not be using the post office in holywell anymore until there is staff with a customer service training of some sort.
September 2022 by Caren Roberts
Visit regularly with prepaid parcels, always polite and helpful staff
January 2022 by Kath Greenslade
I went to post a parcel a Christmas present wanted to know what was in it I said why do you always ask the cashier snapped my head off and asked could I read that it's the law to know what's in it I said there is no need to be so rude then she threw my change at me nice way to treat a pensioner with cancer I was very upset I'll be honest I'm frightened to go there now I hate the place but no other post office near
