December 2023 by Gazshadows
Visited here many times over the last few years and always happy with the products for sale. Usually well stocked and staff are helpful and pleasant. Shame that they don't do the baby clothes they used to. Wife was always happy with the quality of the baby grows.
December 2023 by Pauline McDonald
Pleasant staff. Nice bright store.
November 2023 by James Spotswood
Always have what we need and very helpful friendly staff ?
October 2023 by phil newitt
I needed an emergency Prescription as I forgot my pills on holiday. Boots in Conway Road were very unhelpful and weren?t prepared to help until 5pm despite me being there when they opened at 9 and was told the night before to come when they opened.I went to the Victoria Centre branch and what a difference, the guy couldn?t have been more helpful and after a phone call to my GP I had a weeks supply after only 20 minutes.Well done, much better than your Jobsworth colleagues on the Llandudno Retail Park.
September 2023 by David Thomas
Could not supply prescription item.
July 2023 by Gloria Walmsley
Very bad communication with pharmacy never given correct medication. Very slow and unhelpful
June 2023 by Nick Yates
Great store. Friendly staff. Well stocked. Conveniently located in the centre of Town.
June 2023 by Patrick Payne
Only use it for prescriptions. Very hit and miss. Depends on who serves you.
March 2023 by Peter Dop
Booked a travel clinic at 8.45am on Monday using the Boots online system.. When we arrived, they didn't open until 9am and the pharmacist didn't work on Monday or Tuesday! Hard to imagine a more chaotic system.
March 2023 by J_R3D_15
Biggy Ben wasn't there today...
January 2023 by katia semertzidou
The top of stores.. you can find everything..
October 2022 by Neil James
Poor service if you can call it service on the pharmacy counter.Rarely any staff , surly staff even abrupt.Why is there never a staff member to serve over the counter medication?It really is easier to shop elsewhere.
September 2022 by Phil walker
Update 2022. Sadly I have had to review boots again and this is not down to the staff, it?s clear that they want more profits because not only did they stop free deliveries but recently stopped the blister packs for medication that so many where depending on and because of this after so many years of being with them I have left to go to Lloyds pharmacy. Bitterly disappointed at there superiors and hope that they will lose the support of there loyal customers.Update, since our great pharmacist left this store things have gone from bad to worse.It?s near impossible to speak to them by phone, they never pick up, so it will be even worse in the summer, I have also had medication missing that I was not even told about and was delivered a week late. This service is not good enough and needs improving fast.Excellent service and rarely have trouble getting through on phone. they sell all medication and lots of make up for women. Also baby clothing and much more. Free parking for 3 hours and plenty of disabled parking.Update 11th April 2019. There has been a massive improvement over the past few years. Staff are very helpful and helped me many times when my GP surgery have not done things right. Lovely staff and happy that I am with them on a permanent basis with medication. Thank you for your great service.
September 2022 by Izabela Smuga
I have had my prescription delivered to this Boots for months and until the last few weeks I experieneced no problems but the last few visits were so catasptophic that I am considering changing pharmacy. My prescription has been laying around for days. Previous visit I was told three times to come back 'in few hours' so the last time I sent my partner there since I was boiling and didn't want to cause a scene. He told me that the pharamacist made him wait over 20 minutes and then implied that I should order my medication more in advance so we don't have to wait up. I ordered it 8 days before I was due to run out which I consider very reasonable. Today, I went there again and was informed that they simply didn't have that prescription at all. Logically, I went to my GP to solve the matter since I call up a week ago and was informed that the prescription was sent to the pharmacy last Wednesday. After I returned to the pharmacy I prescription was miracously found but guess what. I would have to come back in few hours (it was just one box of medication this time). I didn't even comment on them sending me on a quest. I asked why I cannot just wait, I was there, medication was there, pharmacist was there... I got a sarcastic comment and expect nothing less than to be told to come back later in a minute.
July 2022 by Géza Szakács
Really poor customer service from the pharmacy and the cashier. We were looking for a COVID test kit from the cashier. The cashier pointed us to the pharmacy, the pharmacy pointed us back to the cashier. We waited 15 minutes at the pharmacy just to ask a question. They had 4 people at the front at one time and not saying anything. They were running around like headless chicken. They gave so many excuses when we spoke to them. They deserve 0 out of 5! It's better to go somewhere else for better customer service!
