August 2023 by Sally Roche
SIMPLY EXCELLENT!!I was a little apprehensive on arrival as I was unsure which mattress I needed to purchase to suit my needs, its not a purchase you want to make a mistake with!I needn't have worried...Mike (Salesperson) greeted me & asked if I needed any help? after a chat about what I thought I needed Mike said lets get you sorted & said we will do a "sleep match" which basically means I lay on a bed after Mike had asked a few Q's & punched the details into the computer, I lay on this bed for 3 minutes & Hey Presto...confirmed I needed a firm mattress.Mike was extremly helpful, made me a coffee too! We discussed the price range & once Mike knew what I was looking for & guided me straight to the beds that would match my needs. Mike even supplied a pillow for me to use as I tried the mattresses.Honestly - an unexcxpected pleasant experience - Well Done Mike!!Would definitley shop here again in the future, happy customer awaiting my new bed.Happy Customer... Sally
August 2023 by kenneth henson
We were greeted by Kevin which showed us many mattresses.and was asked if we wanted a coffee or a cup of tea you don?t get this service at any other premises.we bought a mattress and duvet cover.
August 2023 by Lee Hudson
Nice friendly staff happy to help and advice you on your needs
June 2023 by Sally Webster
Really helpful staff who are not at all overbearing. Spoke with multiple members of staff on the phone and in store and they were all lovely. We spent more than intended but have ended up with an awesome mattress, really quick delivery and a great experience even with our 4 month old daughter with us!
June 2023 by Otter Davies
All good. Kevin greeted us and asked what we needed. Showed us to the checker. Looked at different mattresses. We were offered a drink while we decided which mattress to buy. We looked at various pillows at Kevin's suggestion. I would be pleased to recommend Dreams after this experience.
June 2023 by Stewart Ritchie
Felt so comfortable from the minute we walked into the shop. The manager was fantastic and felt more like a friend than a salesman.
April 2023 by Doubleclick666
Rob really looked after myself and my partner, he offered us a drink upon arrival, along with a friendly greet. We were directed to the sleep match area where we got to choose the perfect mattress to suit us! He also gave us a great deal on pillows to go with our new bed! Rob really made our first experience with Dreams the best and we will be shopping with Dreams again. He is an asset to the Llandudno team!
April 2023 by Tim Mather
The guys in store were superb. great service - not oppressive - super helpful... Thank you
April 2023 by Leanne Roberts
Great experience in the store today and can't wait for our mattress to arrive. The guy that we dealt with (Kevin) was great, he came to check if we needed help, offered us a drink, offered us the super comfy pillow to try out with the mattress, we went through the "sleepmatch" process. Overall super happy.
April 2023 by Tony Hill
Great selection and no pushy sales folk.
March 2023 by Anne Davies
We went in this morning wanting a king size bed . There was no other customers and I could see 3 members of staff which all saw us come in . We briefly looked downstairs expecting someone to come over to us . We then went upstairs and still no one . I could hear they were just chit chatting . We left very disappointed in the service and I guess the manager wasn?t in work today . We went over to Oakland and got the service that a customer expects, Won?t be returning .
February 2023 by Shari Barber
I am still looking at mattresses, but wanted to give the staff in Dreams Llandudno credit for their friendly, helpful, and non-pushy demeanor. There was no pressure although they made it clear that I could ask for help/advice at any time, and they did seem very competent/knowledgable. So I would recommend visiting this store if you want to be able to look at beds in a relaxed manner. Although, Jack did offer me a pillow to test the mattresses better - a helpful touch that was absent in aother store, despite being accompanied virtually all the time by sales staff. (Given a choice between 2 similar mattresses at a similar price, I would go here because I felt comfortable with the staff.)
February 2023 by Barbara Leech
Bought a mattress this morning,allowed to wander around with out being bothered,then asked if we needed help,nice friendly service by Kevin,would highly recommend.
January 2023 by James Mackinnon
Jack was fantastic, recently bought a Reeves mattress, free pillows, showed us every choice narrowed it down.
November 2022 by Micheal Harris
Experienced staff are very helpful and patient, beds and mattresses are good quality
