November 2023 by Linda Leech
Went into lovely shop yesterday just to ask someone to put my carniar wacth back a hour for me because didn't know how to man did for me thankyou so much
November 2023 by Ray Hold
A real pleasure these days to have and enjoy the personal and professional service when visiting the showroom. Whether making a purchase or having repair/service the attention is most welcome these days actually talking to a staff member who is knowledgeable and professional.
November 2023 by Janet Jones
I went into the store to collect some Clogau earrings which the staff had ordered in especially for me. I had telephoned the week before to check that they were in stock, they weren't but they sorted it all out and telephoned me as soon as they were available.Sylvia was really lovely and helpful and made my daughter and myself very welcome. We were given a glass of wine whilst we were there as well. The whole experience was delightful and really made our day.Thankyou
November 2023 by David Cookson
I told Goldsmiths what I was looking for and they found every item and they were ready and waiting for us to look at. All the staff are very friendly and do not push for a sale so we felt very comfortable throughout. We do not live in the area, but we are more than happy to keep going back.
October 2023 by James Procter
Just like to express our thanks to Paul Izzard, who was extremely enthusiastic and professional, engaging in a lot of laughter and personal experiences with me abd my wife.We bought both wedding rings, which he sorted sizes promptly which we came back a few weeks later to pick up which were perfect.We cannot express enough what an asset we believe Paul is to your business as he was part of the reason we purchased the rings along with the quality of them.100% recommend and hopefully see Paul again!
August 2023 by Judith Badrock
I received excellent customer service at the Llandudno store and would highly recommend this store. The gentleman who dealt with me was very helpful and courteous and although I did not have a large amount of money to spend he treated me really well.
August 2023 by Stephanie Webb
I was on holiday with my partner and we had seen an item of jewellery online that we were interested in buying so we went in store.Laura was very helpful and offered to order the item in for us as they did not have one in the store. It arrived the very next day and we were contacted by the store to go and collect the item of jewellery.Laura?s customer service was excellent. She welcomed us back in store and we were made to feel special we were invited to sit down whilst she went off to find our item of jewellery. She spend time with us as we tried the item on. The item was boxed and presented beautifully in a bag. I would highly recommend visiting this store.
June 2023 by Jack Hill
Amazing place to go to for my first serious purchase, get very well looked after, treated fairly even as a young man they treated me with zero biases, you can't ask for more than that, recommend it to anyone who's looking to be taken seriously and treated fairly.
June 2023 by Thomas Szlaz
Went with a family member to have two rings removed. What a wonderful service with excellent advice. Thank you!
May 2023 by Paul Copeland
I purchased a Tag Heuer Carrera with the help of a man named Michael. He was very patient and very helpful through the process. Definitely be back again. (Once I work to get some money back ?)
February 2023 by Chris Clark
Simply the best experience of customer service. Huge choice no pressure selling and always pleased to see you. Don't go anywhere else as it will not match the Goldsmiths experience.
December 2022 by Adam williams
Always a 5 star experience, David was extremely helpful as always, will definitely be returning after his fantastic customer service!!!
December 2022 by Barbara McCormack
Enquired about a repair. Guy was very obliging and thorough.
November 2022 by David Williams
Just repaired a 20-year-old watch for me to give to my son came back better than new
October 2022 by Tony Ward
We we had a lovely buying experience when choosing our engagement ring Sarah was lovely and really helpful and made it so much more special thanks Sarah it was lovely to meet you Tony and carol
