Not the warmest of Customer service experience. Perhaps it’s being Canadian and having 1st class customer service from Canadian banks that makes it challenging having to deal with these people. Heaven help some individuals when the pandemic is over, how will they cope having to provide a broader service to customers??
July 2021
Banked with Halifax for over 40 years plus my mortgage. Always helpful, really friendly and always have a smile
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
To find out what accessibility services are available in your local branch, search for it in our branch finder.