August 2023 by Jamie Clifford-Jones
Awful service in Lloyds Llanelli, more interested in paying people to hang round and direct you instead of serve you. Staff don't care either.Never seen something so poorly managed, embarrassing for such a large company
August 2023 by Joshua Goulden
Terrible service. I took my grandfather to the bank to transfer money from account to the other yesterday. The 2 women that served us was very rude and abusive. Absolutely no help what so ever!!Very disgusted with the branch..
May 2023 by jennifer williams
Wow trying to make an appointment at the llanelli branch..drove myself crazy trying to get past the automated barriers great problems as I don't actually bank with Lloyds..then finally get through to a human and apparently my phone is breaking up and he can't hear me. I am trying to sort POA admin good job l wasn't trying to open an account. This is the 2nd failed attempt .
October 2022 by A. Reynolds
Try taking cash out of your account.... Good luck!!!
July 2022 by B W Roberts
Friendly and very helpful staff
October 2021 by Marcus Waldman
Nice customer service team
August 2021 by Haroun Varden
So rude!!! I went into the new branch requesting a new card as I needed a new bank card and they said I would be getting my new one within the next 10 working days several weeks later I go to ring up the bank and they say that the card was never even ordered. I have no idea why he advises didn't order the card when they said they did but I'm extremely disappointed at the quality of service of this branch.
September 2020 by Gillian Dyer
Good staff, but machines are always broken or out of service
May 2019 by Haydn Jones
Been waiting for four weeks for a debit card on a business account. It has been so frustrating. The call center experience leaves you wishing you had not botherd. I would give a score of minus 5 stars.
November 2018 by Stephen Hopkins
Very helpful staff but a long wait if the paying in machine is down need more cashiers
October 2018 by Lukastobi
Staff is incredible. Very helpful and always greet you will a smile
February 2018 by Tom Smith
Lovely interior bank with exceptional staff that are eager to help when I-need of assistance. Machines are slow when depositing money.
September 2017 by Neil Lewis
Always a queue always something not working
July 2017 by M Evans
Conviently located in the centre of Llanelli.
Helpful approachable knowledgeable staff
May 2017 by Mr Jones
The staff in Lloyds Bank Llanelli are extremely obliging, polite and friendly.
I am always greeted with a welcoming smile and this needs to be replicated in other establishments in the town, hence helping to restore the "community spirit" which is sadly lacking in today's society.
