September 2021 by Neil F
Nowhere to park a bicycle. Stunningly slow service in the cafe.
July 2021 by Tracy Hughes
Clothes shopping brilliant..prices a lot more affordable these days.\\nCafe...well...don't even get me started...too late..?\\nQueue was really travelling at snail speed.waitress constantly telling you to stay apart..scan app..etc\\nAn older lady behind me asked said waitress why their store was the only one in the chain that had one staff on tills...well...a whole tirade later, on management, under staffing and covid rules soon told her..?\\nThen the service ..cannot fault the staff attitude at all..what I do find fault with is that they picked up cups not by their handles but by putting their fingers in 4 cups at a time ?\\nThen...the man making the coffee wiped the excess off the bit they put in machine...not with a damper or a knife or even back of spoon....but with his hand ? cakes were on a table which was cut and serve yourself...everyone touching plates and cake covers and slicer ?\\nWon't be returning...no amount of app scanning and keeping 2 metres away is gonna stop any germs spreading there...
July 2021 by Rachel Davis
Nice food store, much better than Tesco and Asda!
March 2021 by Ben Evs
Staff professional and friendly. Well organised during the pandemic.
November 2020 by jessica jones
Partner called in after work in work clothes to the food section. Was made to feel totally uncomfortable at the self scan till where a lady member of staff stood over him while scanning. He was told she had to watch him, made to feel like a criminal. We always do our weekly shop here and have never experienced this with other members of staff who are always great. Hopefully she won't be there long.
October 2020 by Samantha Francis
This is a great branch of M\\u0026S if you are after ladies wear or kids wear as there are large collections. The men's area has a large formal/smart wear selection but not so much in casual wear. Home area is also small but plenty of choice. There is an M\\u0026S cafe but with Covid restrictions it is likely that you'll find yourself queuing. The foodhall is medium sized but again good selection.\\n\\nLoses a star due to the poor parking options outside, it is very hard to park unless you plan your visit first thing in the morning or last thing at night.
October 2020 by Diane Neil
Assistant greets you at the door sanitizing basket or trolley. Easy to social distance. Very helpful and pleasant staff
October 2020 by Koli Begum
Visited the parc tostre M\\u0026S cafe a few times which has always been busy, even then all the staff have been exceptionally cheerful, friendly, and helpful. The service was fast considering the lunch time rush, even then the staff were apologising for the delay ????
September 2019 by Margaret Meats
Love going shopping in M S food is so tasty well worth the extra cash
August 2019 by Lesley McCusker
I always enjoy shopping in Mark's and Spencer. It's easy to get around, I enjoyed a leisurely coffee in the restaurant before shopping in the food hall. Staff are very polite and helpful.
August 2019 by Jackie Bishop
Failed to open doors on time. At least 70 people waiting to gain entrance . Only 2 major tills on. One of which broke down. The manager was useless..I asked about opening more tills but got a blank look back. He was more interested in talking in the phone. No wonder their share price is dropping like a lead balloon. So much for customer service
August 2019 by Lynne Ryan
Sale on, got some amazing bargains then went to one of my favourite shops M&S Food Hall, my treat when we go to an M&S
August 2019 by razz beret
Lovely cafe - shame the queue so long! Could really do with some proper management. Staff very slow and dawdling. Always the same there.
August 2019 by Jean Evans
Very good staff very helpfull. Some of the food not as good as it used to be
August 2019 by Alan Walker
Great service and quality products. Pity they no longer have a store in the town centre!
