October 2023 by Denise Taylor
Arrived at 8.50am as pharmacy opens at 9am. A minute or 2 later a white car parked outside. 8.58 a lady got out of the car and went to open the gates. I followed and so did another gentleman to be told that we don't open for 2 more minutes. We waited in the rain till just after 9 then was told it was open. I entered, handed my prescription to the lady to be told in a sharp manner " the pharmacist is running late " then stood with no expression. I replied do you know roughly how long , to which she just shrugged her shoulders. I then said well 1 hour , 2 hours , she then said " could be or could be less". She then took my prescription to check if my item was available to return to say " it was out of stock". Just a suggestion , it would be more professional if the pharmacist could give a rough estimation of time when he is running late and the assistant could have a better customer care .
June 2023 by Dean Smith
Lucky i cant leave 0 stars!!! Goes in waits like 15 mins to get served because the pharmasists just act like ur not there waiting to be served! Then to ask for lactoluse for my 2 year old son, for the guy to turn around tell me to take my son to the doctors! Told him my sons already been doctors, i just need some spare for my home, as his mother his his bottle at her home, he told me no i aint serving you an that i need to go doctors for a perscription! The guy is deluded an clearly dont listen to patients/customers
December 2022 by Julia Roberts
Took my prescription in yesterday. Left it overnight to collect today. When I arrived. It wasn't ready. Waited 20 minutes for them to put it together. Surely it should have been ready. Won't be going back there. Short staffed and unapologetic!!
December 2022 by Ian Wishart
Always had good service from here. The waits can be long but it gets busy.
September 2022 by Ross Miller
Tried to drop a prescription for diabetic medication and was told 4 days turn around time.Tried to explain I needed it same day but told you can walk to the next pharmacy, wonder if they treat the elderly and disabled this way.Absolute joke, the staff should be ashamed of themselves.
September 2022 by Ganondorf Salad
Inconsistent service, delays with orders, incorrect information given regarding prescription readiness and frequent let downs. Considering the proximity to a GP surgery, I'm surprised at how poorly the place is organised. On the plus side they have a fair selection of toothbrushes for such a relatively small floorplan.
September 2022 by Mister Pocket (Quack Quack)
Inconsistent service, delays with orders, incorrect information given regarding prescription readiness and frequent let downs. Considering the proximity to a GP surgery, I'm surprised at how poorly the place is organised. On the plus side they have a fair selection of toothbrushes for such a relatively small floorplan.
July 2022 by Wendy Smith
Very rude don't answer phones lies bout when scripts are picked up delivery service ? not even worth 1 star 3 weeks for a prescription
April 2022 by Sara Fallows
I have used this pharmacy for many years, the girls have always been fantastic and helpful but over the last few months it has gone really downhill. Very unhelpful staff, prescriptions taking forever and never the same faces whenever you go in. With so many other pharmacies around they really need to up their game if they want to keep customers coming back. I myself have decided to move pharmacy which is a shame because I do like remaining loyal. There are way better pharmacies with better customer service within less than a mile of this one.
August 2021 by cheryl Griffiths
Excellent very helpful especially Cheryl always top class service especially as they are sometimes understaffed.
August 2021 by Rhian Hodgens
The staff here are very helpful with everything you need
August 2021 by susan morgan
Since new staff not very good
August 2021 by Ryan Bellew
The branch manager is extremely rude
August 2021 by Gareth Scaredalot
Staff are always polite and helpfull.
October 2020 by Pat Hayman
Just had my flu vaccine very professional & helpful wouldn't hesitate to recommend
