March 2024 by Jackir Jewell
Good offers, but lack of stock in a lot of areas
March 2024 by Harry Woodward
The big question is why is asda charging nearly 7p a litre in diesel more than their rival tesco and morrisons a deprived area in the valleys but the most expensive station known locally absolute disgrace I've now changed stores after shopping at asda merthyr for over 20yrs
February 2024 by Kay Griffiths
Always a high level of customer service with clear signage over the aisles, only bad thing here is the parking company checking car parking times, Parkingeye, who issued a ticket to me for overstaying the 3 hour time limit and fining me £75 only they had my stay at 57 minutes on the paperwork they sent me. After me showing they had my stay at 57 minutes on the paperwork I received from them they insisted I prove I was actually in Asda, luckily for me I had a receipt from that day 3 weeks after the date of the so called overstay. In my opinion t hey were desperate to receive their blood money after I showed them they had shown only 57 mins on site over 2 hours under the 3 hours maximum stay. Beware of parking fines issued and check the times on them and if their wrong contest them as per the the instructions on the paperwork recieved.
February 2024 by Robert Melhuish
OK supermarket
January 2024 by Tara-Leigh Andrews
A staff member was guiding me to the tvs today. She was helpful at the start but when I asked her if I could collect it another day she said "no" gave me a stare and walked off. Disgusting, will not be shopping here again
January 2024 by shirley thomas
Shelves are poorly stocked and people are fed up of mostly only 2 operators on the checkout.Used to be such a good store.
December 2023 by Elaina Lindley
Local store never had any problems cafe lovely always packed and staff are friendly and helpful.
December 2023 by Temitayo Oseni
Lots of parking space, self checkout available, varieties of irems to shop, great customer service..... lovely place
December 2023 by Paul Harries
A sad decline of what used to be a very good store,dirty,unkempt
December 2023 by Darryl Jones
I ordered a full breakfast, and was told it would be about 10 to 15 mins. After this time I saw people who had ordered after me receiving their breakfast, so just went to query about mine. The woman cooking the food asked really aggressively, well what did you order? And then threw the breakfast on top of the counter shouting I told you it would be 10 to 15 minutes. When I said I was just querying because other people who came after me, had received theirs, she again aggressively said, well I work off a list, and muttered something I couldn't understand. It was probably the worst attitude I've ever witnessed from someone who is supposed to be serving the public. I will definitely not be eating here again.
November 2023 by Jane Foley
First delivery in ages and I remember why. Many items missing, many items included that I didn?t order and are not substitutes. Cancelled full order and waiting for refund.
November 2023 by Sharon Davies
Shocking customer service in ASDA MERTHYR cafe....the waitress shouted across "can't serve you love, can't serve you.." I asked why and her loud, unapologetic, no reasoned reply was "I just cant!" I reported it to a manager who said he'd look into it! This customer who spent less than planned went elsewhere!
October 2023 by David Small
Well where do I start. On arriving at the store your greeted with rubbish everywhere in the car park trolley bays and even into the entrance of the store.The store it?s self looks like it had been ransacked shelves empty products thrown in fridges. Can?t believe the store management can?t see all this happening in front of their own eyes. Think the place needs a good shape up of staff managers. Will not be visiting again and I wouldn?t recommend anyone going there to shop. Awful experience ?
October 2023 by Rod Llewellyn
Such a disappointment to find that it will be card only when paying for petrol, what about disabled and elderly customers and also those wishing to pay cash. Card payers will have £99 taken from their account automatically at the beginning of the sale, this is refunded at the end but you won't know until you check your bank statement ???
October 2023 by Tom
Beware, 2 members of staff couldn?t void products correctly on shelf checkout, 1 member of staff didn?t know what she was doing and the other at Customer Service, Operator No. 58 clearly doesn?t have a GCSE in Maths.Noticed I was overcharge by £13.00 when I left the store, even though they had V next to the totals (I assumed void)Turns out I was actually overcharged, so I went back and visited customer services.At the customer service desk a rude human with blonde hair, I?ll assume a women, offered me a refund of £6.50, I made her aware that was the incorrect amount, then her attitude went downhill. accused me of being incorrect, I then once again pointed out the issue. the human in question then displayed a new refund amount of £12.00, which was again incorrect although I clearly wasn?t getting through to anyone so left.If you?ve been overcharged, best of luck as the checkout team on today were clueless.Asda need to bring in a new interviewing system, fruitcakes everywhere.