March 2024 by Aaron
Absolutely poor when I went a few weeks ago with a friend. We initially arrived to be told that there is a 20 minute wait on a table, so we came back 20 minutes later - ten minutes after and we are still waiting. The woman at the front looked as if she was allocating her friends first rather than accommodating those who turned up at their allocated time - appreciate it can get busy.The food that came back wasn?t my order and they had given me a chicken burger when I asked for chicken thighs and my halloumi was missing - understandably these things happen I know.The woman behind the counter didn?t put my chilli on my Nando?s card so I missed out on a reward, even after I gave her my Nando?s card number. She also looked as if she didn?t want to be there. What a shame
February 2024 by Tom
Missed feelings?We visited the Merthyr branch yesterday and the customer service was soooo welcoming, the lovely young lady with red hair provided such a fantastic service, she?s a credit to Nando?s! Honestly the best customer service we?d received for sometime.However tonight we ordered a delivery from Merthyr via DELIVEROO, which was incredibly disappointing, the portion sizes were shocking, it would?ve been fine if I was a hamster, but crikey? two fork full worth of chips.. not good! originally without the discount code I used it would?ve cost nearly £40 for two meals?I?ve been left feeling hungry, and disappointed? sad times.
February 2024 by Claire Connolly
Great friendly and helpful staff. Food not very warm (peri chips and beanie burger) But tasted nice.
February 2024 by A D
Terrible no booking systemRude
February 2024 by Zero Cool
Real easy eating if you like chicken go!
February 2024 by Adrian Graddage
Absolutely filthy. On arrival we had to walk through piles of cigarette stubs and rubbish. Hadn't been swept for days.The door handle was filthy and sticky. I had to wash my hands immediately on entering.Went to collect cuttlerytook out 6 sets which all had bits of food stuck to them. Had to ask staff fetch us something clean.Manager brought our food with a - look at me I'm cool- attitude. I explained everything to him and he sort of grudgingly apologised and walked away and that was it.We will never come back. Food poisoning is waiting to happen
February 2024 by Mervyn Neal
Great piri piri chicken , super tasty and good service
February 2024 by Adrian Davies
Love a cheeky Nandos!Parking: Loads of space shared with cinema complex.Kid-friendliness: Made everyone feel welcome.
January 2024 by Elwyn Cokayne
Excellent
January 2024 by Shaylee Morgan
Went to nandos today and I was very dissatisfied with the food... was awful and slimy worst burger I have ever eaten along with ordering my 1 year old a kiddies chicken breast which came back spicyNandos you are a let down and because of my experience today I will never eat there again what a waste of £60
December 2023 by PatriciaK789
Although choices were restricted due to demand earlier in the day - staff were clear and helpful in recommending alternatives, which did not disappoint. The salad was fresh, chips hot and the chicken was succulent and tasty. Cheese cake a decent size and as described.
December 2023 by Fern Pearce-Davies
Great food and service as always.
December 2023 by Olivia Smith
Foods always great here, comes out fast and hot.Service always warm and friendly. The woman with the red Lipstick who served us was lovely and couldn't do enough.Will always feel welcome to come back.
November 2023 by Harrison Mercer
food was okay. what i have an issue with is the cross contamination all over the kitchen! if you?re ordering any of the dishes or you have an allergy then don?t worry because the server adam is putting dirty chicken back onto the grill after they?ve been dished up ready for service! staff are eating and drinking all over the place. expensive too. not the nice place it used to be.
November 2023 by Damian Williams
Great food great service what more can one ask for!
