March 2024 by Amanda Ostle
Clean friendly and professional
March 2024 by Adele Hughes (The Happiness Well)
Always friendly staff that go above and beyond helping my now teens and I feel comfortable during the tests and in choosing glasses. We're never rushed and never had any complaints of them.
March 2024 by Judi Pearson
I have been a customer with Specsave for many years but the service I received this last visit was exemplary. I especially wish to thank Emma for all the help and advice I received and her patience in making sure my new glasses were fitted correctly and comfortably.Thank you.
February 2024 by Michael Damián Chamorro
Excellent service
February 2024 by A
Terrible. They actually had me in tears. Got new glasses that I knew were wrong & they refused to listen to me. I will never go back.
February 2024 by Susan Ramsay
Good eyetest
January 2024 by Beverley Harrison
Helpful and friendly staff, we were greeted by the door, the optician was informative we had help choosing frames all in all a good experience
January 2024 by Tony Moore
Made welcome from the time I entered the store and excellent service by the team members throughout my visit.
November 2023 by Katy-Jo Clode
Really happy with the service I received. Lovely and helpful staff. Absolutely love my new glasses!Many thanks to everyone who dealt with me.
November 2023 by Gary Sides
So great to have an optometrist within a few miles. Very caring staff who take time to make certain your visit is spot on. I have to say Ellie who dealt with me was a joy to be around and an asset to the specsavers organization
November 2023 by Andrew Williams
Great glasses and great staff very professional my only disappointment is no hard case given for my two pairs of glasses purchased. Very disappointed and might use vision express again next time I need new glasses. Pouch given offers very minimal protection for your investment.
November 2023 by Kirsty Edwards
I'm not into technology but go out my way to write a review when I have received exceptional service.From the vision tests to picking my glasses the staff were professional and went that extra mile.The optician was patient, listened and gave sound advice. The lady who helped me choose my glasses was also very patient, honest, wasn't pushy but made sure I was happy with my choice. Thankyou team specsavers in Mold. I look forwards to trying on my new glasses next week!
October 2023 by Kevrob9
What an absolute trick of a company. I had my eyes tested here they said I needed glasses 100% of the time. I had my eyes tested at 2 separate places and I have near perfect vision. All this place wanted to do was sell me glasses. Plus when I said no they got rude about it.1 star is too many
October 2023 by Viktoria C
Absolutely disgusted. Had an appointment booked in for 4.45 and I was running late due to heavy traffic. I rang ahead from the car to apologize and to see if they would still see us or whether we should turn around. I was told that as long as we were not more than 10 mins late it would be fine. I then drove 40 minutes and made the children run from the parking lot in the pouring rain and arrived exactly 10 minutes late.Jay Ryle greeted us, walked off and came back to tell us with a straight face that the optician would not see us as he registered our arrival at 4.56No compassion, no empathy, no customer service. I am disgusted beyond belief.
October 2023 by Margaret Ross
A 1st class service from Melonie & Andrew in Specsavers Mold, for rectifying an error I made when ordering my new glasses, Andrew went above & beyond expectations in order for me to pick-up my glasses before leaving to go away on Thursday 8th October & Melonie was extremely helpful & polite on both occasions. Many thanks to you both.