April 2023 by Reece Carter
Awful customer service mainly from Sarah I wouldn?t recommend or go back. seem to be clueless and inexperienced. Never received the product I ordered
August 2022 by Warren Thomas
Fantastic staff in Neath10/10 service.
February 2022 by John Carlyon
Good place to shop
July 2021 by Courtney
Staff have good knowledgeable on products.Manager was very friendly.Very high stock levels.Lovely location.Thanks for shopping experience H&B.
July 2021 by Victoria Lewis
Friendly helpful staff good always willing to help
November 2020 by Julia Wheeler
Customer who posted earlier obviously served by same person that dealt with me earlier.Non existent customer service and terrible attitude.Went to Boots and they had exactly what I wanted and service with a smile thank you Neath Boots.
July 2020 by James Mic
Worst customer service I have ever received! I was the only customer in the premises, I was approached by a lady and asked 'do you know what your after' to which I replied ' not exactly, no' , and that was met with a ' well , you'll have to leave' (smile on her face at this point). If that's company policy and the ethos of holland and barrett I'll shop elsewhere! Whataway to treat a key worker coming off a 10 hour shift!I
September 2019 by Megan P
I was sick with a cold on my overseas travels and the shop ladies helped me get supplements that kept the cold at bay so I could enjoy the beautiful countryside of Wales. This store is awesome. They have a ton of skin and beauty products and I spent way too much money there. I got a face wash that in two days cleared up a breakout disaster, call Ayumi turmeric face wash. It was such a trip highlight that I took the time to write this review. I wish we had these stores stateside. Cheers, ladies.
August 2019 by Adele Pritchard
Had the absolute pleasure of meeting Vicky the store supervisor on my visit to Holland and Barrett.
January 2019 by M E
Perhaps, Jen Jones is unaware that Dog Oil, can be used on both humans and animals. Holland & Barrett do sell Dog Oil and it seems a reasonable question.The Neath store is centrally located, in the town centre, within easy walking distance of both the bus station and train station and various pay and display car parks.Friendly, helpful and very knowledgeable staff.The main downside is that they are on the expensive side, but regular promotional offers offer some compensation.
December 2018 by M Evans
Perhaps, Jen Jones is unaware that Dog Oil, can be used on both humans and animals. Holland & Barrett do sell Dog Oil and it seems a reasonable question.
November 2017 by Jen Jones
There is a sign on desk saying that all their staff are well trained but when I asked assistant for dog oil she asked if I was going to rub it on my dog! Dog oil is a well known ointment for aches and pains. Well trained staff would have known that.
September 2017 by Martin Jones
Good service. Good offers
March 2017 by Rose Lindo
Is OK services OK.
March 2017 by Martin Jones
Good service. Good offers