November 2023 by Ken Greenhouse
Amazing professional service received today from the staff at TUI Neath. Kirsty dealt with my booking and went above and beyond to make sure I had the best deal. Whilst in the Neath branch she was able to shortlist my hoilday requirements and compare with quotes I had received from different companies. Not only did she find a better hotel she also matched the price. With emails being sent back and forth to confirm the booking, everything was made clear and simple.Hats off to the team 5stars
October 2023 by Ian Southard
Kirsty the cruise specialist was fantastic with dealing with us and helping us to book our cruise. She was very pleasant and informative and explained everything in easy to understand terms. She worked hard to find us the best prices to meet our requirements and kept good communication with us. Very pleased, thankyou Kirsty and tui Neath.
October 2023 by Rowena Griffiths
Recently went in to price up a holiday, never used a travel agent before to was so was very pleasantly surprised with the service! Katie sat down with me and explained all the options and answered all my questions. Absolutely fantastic customer service, very much looking forward to Italy 2024!!
September 2023 by SilvAnderson Properties
I called to book our family holiday but couldn?t decide where was best with a toddler and for the time of year we are travelling. Couldn?t thank Jenna enough for her help, with her knowledge and experience, we were able to book the perfect family holiday with no stress.
September 2023 by Danielle Penny
Jenna booked my cruise for me to go on my very first cruise which I?m really excited for. She was really knowledgeable and helpful and all the girls couldn?t do enough! Such a lovely atmosphere in the shop too x thank you Jenna
September 2023 by Jaclyn Williams
Couldn?t ask for more from the staff (Sam & Kelly Ann) at TUI Neath. They were so amazing helping us to arrange our dream family holiday and bent over backwards to meet all of our requirements. I would highly recommend as they have been outstanding.
August 2023 by james hornsey
Recently booked a winter holiday in the store with Samantha. Very helpful and friendly! We really liked there was no pushy sales pitch, and she also had a lot of information about the different resorts, that helped us choose the right one for us! Roll on January!
August 2023 by Dawn Thomas
I spoke to kathleen to book our first holiday to Benidorm, she couldn?t have been more helpful giving us suggestions where to go as she?d previously lived there, Kathleen went over and beyond to help us, would definitely recommend going here to book holiday, nothing was too much trouble for her.
July 2023 by Lowri Evans
My partner and I booked our wedding at Neath TUI branch this weekend with the lovely Kathleen. All of the staff were so friendly and accommodating and we can?t thank them enough! Kathleen was patient, knowledgable, friendly and nothing was too much trouble. Kathleenmade the booking process so straight forward and we can?t recommend her enough. Thank you so much!
July 2023 by Kim Jenkins
Fantastic experience in store today with Kelly, very knowledgeable and friendly.She arranged our next family holiday for us, great service. Thank you
July 2023 by Nia Daniel
Had such amazing service from Kelly Anne. Booked our holiday in no time, was given the best advice. Nothing was too much trouble for her! ??
July 2023 by Rachel Morris
We booked a holiday over the phone after we had some problems with the app and got through to Kelly Anne. She had the patience of a saint and even stayed past her official finish time to ensure everything was done perfectly for us. She was professional, competent and so kind. She made everything so easy and is a fantastic ambassador for TUI. Just another reason why I will always book with TUI.
July 2023 by James Dowey
I booked a holiday over the phone today, was unsure as this is the first time I had done this, plus taking my son. I was greeted by Teresa. From the start she made me feel so comfortable and nothing was to much trouble. Explaining every detail, and searching every possible price/hotel etc. I cannot recommend Teresa enough. Will most definitely be coming back. Thank you so much. ??
July 2023 by Xd fin Pro
Katie saved our holiday today and we can?t thank her enough. Our flights got cancelled last night while we were at the airport and new flights were proving impossible. We left the airport upset and deflated thinking our holiday was ruined. We visited Katie in the Neath branch today and she made all of the arrangements to completely rebook our holiday. Nothing was too much trouble.Thank you so so much
July 2023 by Laura
Booked a holiday with Tui to lapland this week! Kelly Anne was amazing helping with this and made the experience of booking a holiday of a lifetime completely easy and stress free, and exciting! I will definitely return to Neath Tui to book any future holidays thanks to Kelly Anne. :).
