October 2023 by Jemma Locke
Fantastic service, really helpful staff that go above and beyond.
October 2023 by Anime
Will never use again.Customer service is appalling.
September 2023 by Michelle Benalcazar
The best optician in Neath.Not only did they fix my sunglasses (a minimal repair) without caring where I bought them, they also cleaned them and they are like new.The guy who helped me was the most attentive and smiling, I definitely recommend this optician over the rest.
July 2023 by Diane Webb
I had some un used , contact lenses, and the staff at neath vision express were very helpful , and replaced them with my new prescription. They were very nice and recomend them . Very efficient. Thank you.
June 2023 by Gareth Evans
Great customer service and good advice given when purchasing new glasses.
April 2023 by Alison Williams
Friendly staff. Good atmosphere. Professional service offered throughout.
February 2023 by anne tamlyn
The service was great both Kola and then Angela were very pleasant and helpful.
December 2022 by Ricky D
The staff were great, I had two separate appointments, once which my eyes seemed normal but a 2nd appointment led to me requiring glasses as I noticed my vision deteriorating which showed in further testing. Fair play, the team were really great in helping me from the initial test to then helping me select the right glasses for me, lovely bunch, couldn?t recommend them more
December 2022 by Hayley Elkins
Disappointed with the lack of customer service. My appointment had been cancelled however they said they had attempted to contact, updated with my new contact details. It then dawned on me my appointment was approved with my new number. There was no apology you were an inconvenience. I shall be taking my custom else were. All staff need customer service training and try to understand people have busy lives too.
November 2022 by David Sylvester
I was unhappy with the optician, and the actual test and left feeling that I my eyes had not been tested as well as they should have been. Very disappointing. Usually I have excellent service.
November 2022 by amy Bruton
The staff are extremely friendly, my eye test was thorough and I look forward to collecting my glasses within a week.
October 2022 by Joanne Palmer
I brought my mother into vision express neath and she was in a wheel chair and nothing was to much trouble and had brilliant experience thank you
October 2022 by john williams
Excellent staff, can't fault anyone. Informative and professional.
October 2022 by Gareth Jefford
Outstanding service from all the staff sales people helpful without being too pushy
October 2022 by Tania Arthur
No customer service, especially the elderly receptionist. Prefers to talk over you rather than listen to what you are saying, the younger lad was nice but seemed to enjoy the older woman be rude.Should've gone to specsavers.....!
