November 2023 by Susan Challenger
Anthony was excellent with his help today . Tom gave good assistance too. We were impressed with the team particularly their professional attitude and carpet product knowledge. Their thoughtfulness and outstanding interpersonal skills made the visit to Newport Carpetright a delightful productive experience. We will visit Newport Carpetright again in the near future. Many thanks Mr Challenger
September 2023 by Polina Polozova
Lovely customer service. Got a nice and professional experience.
August 2023 by _ohMata
I would say the best place with multiple options and excellent staff member specially the store manager Ashley who was very helpful.
August 2023 by Grace Collins
Staff were super friendly and lovely! Thank you both for your help today, Grace
August 2023 by Bethan Evans
Brilliant customer service from the store manager Ashley, really friendly and helpful.
June 2023 by Craig Carberry
1 start just to say your discusting agreed a price over phone then charged it when he got to store and abused my disabled father I hope karma has u out side of work
June 2023 by Phil Joiner
Ashley was helpful and friendly. Always seem to find the right thing here.
June 2023 by Fenella Hurley
Friendly and helpful staff. Very clean store. Above and beyond.
May 2023 by Sohail Yousaf
I suffered in car accident than I went to carpetright than give us free service ,charged mobile etc.thank you very much
May 2023 by Amir Khan
i wss in a car accident and steve supported myself snd my friend, he allowed us to charge our phones as they were flat and gave us water and made us feel welcome on the store, we sincerely appreciate what he did for us today.
April 2023 by Carl Walker
Good all round knowledge of carpet I required for my living room .
February 2023 by capital gold online Ltd
Ordered a carpet from their luxury range, starting price £64 per square meter.Waiting nearly 2 weeks for delivery. Arrived and they ordered me the wrong size.Carpet fitters had to be cancelled that day.They said they couldn't get another 1 for around 10 days. So I asked for a refund and ordered elsewhere.Picked exactly the same carpet from another carpet shop. Same carpet, £11.99 per square meter. Absolutely disgusting they advertise it as luxury when it's from the basic range. So upgraded carpet with new place , still for a lot less than they charged.Fast forward over 2 weeks, I have the new carpet arrive and fitted. Yet still no refund from carpetright.After many many ignored emails and many phone calls, still no refund. Absolutely disgusting service from carpetright , I will never ever step foot into their stored again.Fobbed off numerous times, still waiting for over a thousand pound refund.
February 2023 by Courtney Lancefield
Ashley has been very helpful and provided us with excellent advice and serviceWould definitely recommend a visitas range of carpets and pricey very good
October 2022 by Hunter Thompson
Great service in store today, Ashley was very knowledgeable and welcoming and also had plenty of time for us.Much better service than the other Carpet retailers we visited on this estate this morning.
October 2022 by DisclosureNow!
Excellent service, prompt helpful - pleasure to deal with.Great prices too!
