September 2023 by Rebecca Scourfield
I've received great, friendly service from the team at Kwik Fit both times I've used them.You're always met with a smile and the staff are great at explaining things in an easy to understand manner.They fixed an issue that cropped up after a wheel alignment with absolutely no issues and also extremely quickly!Would definitely recommend.
August 2023 by Adrian Harrow
Excellent service. The staff were obviously busy and rushed off their feet, but managed to squeeze my car in when it probably added to their day.It?s never a great day when you get a puncture, but being able to drive home with a replacement fitted at the end of the day made me extremely happy. So thankyou to the team at Kwikfit Newport!
August 2023 by Godwin Girls
Not how I intended to spend my morning after getting a puncture while driving in Newport but managed to get myself to Kwik Fit before going totally flat.They had no appointments available until tomorrow and every single member of staff was rushed off their feet but I am immensely grateful as despite it piling in more pressure and stress on them they managed to change the tyre.Sat in the waiting room watching every member of staff running between jobs to keep on top of their workload, I am genuinely full of gratitude. Thank you so much!!
August 2023 by Jonathan Celaschi
The team at Newport were friendly & welcoming. They were able to test my old battery plus supply the correct replacement which I fitted at home. My car started first time so ?Many Thanks To The Newport Team?
August 2023 by Jane Oriel
I had a family emergency last Saturday needing me to drive immediately across the country - but I had a slow puncture! Distressed and panicking, I phone KF Newport, who said they would rush me through. It was fixed immediately and they even handled the paperwork without needing to delay me at all.Rob, you were and are an absolute star. This is top customer service and then some. Thank you for being so kind. 10/5 stars.
July 2023 by Chris
Absolutely fantastic people. Also, I was about to go to the mechanic to repair a minor issue in my car after changing the tires. I was so happy to find out that they did it for me. I didn't even tell them about it, so it was even nicer. Thanks to the staff, my car has new tires and doesn't make that annoying noise (due to the repair).
July 2023 by Carolyn Short
The Newport branch managed to fit me in for an air conditioning recharge on the same day I called, and completed job quickly which was greatly appreciated on a sweltering hot day. As always the staff were very professional in their manner, explaining everything clearly, without patronising you.
June 2023 by R
Friendly, helpful and knowledgeable staff, great customer service from all of the team.I called in, told the staff what the car needed, he ordered everything there & then, and gave me a choice re. when I could come back to have the work done...simple!Great to see all disabled access was taken into consideration, with clean & tidy facilities.Before I knew it, my car had been expertly taken care of, and I was grateful to be back on the road again.Thanks for your assistance at Newport KwikFit, it was a pleasure, your staff here do you a great credit!
June 2023 by Przemek Kulesza
It was my first experience with KwikFit. Even though team was very busy and I was 4:30 pm they solve issues with my car in no time. These guys know their job, very friendly from guys on the ramp to manager who was in the field supporting team making sure service is on highest level. Price didn't broke the bank. Very happy overall. I will come back and I will recommend to anybody.
June 2023 by Annie Isaacs
My husband works away with the Armed Forces, he noticed there were problems with his tires, so I rang for an appointment; there wasn?t one available at a convenient time for us but instead we dropped the car off and picked it up a few hours later. Everything was done for us and in very quick time. We popped out for a few hours to the gym and came back to the car all done. The gentleman spoke to me on the telephone and on the desk was very helpful and answered some important questions about my other car on the Motability scheme.
June 2023 by Gethin Sugar
I had all four tyres on my car changed here. The online booking process was very simple and straightforward.When I arrived at the garage, I was greeted by a friendly member of staff who went through the paper work, confirmed what I wanted done and sorted out the keys etc. He also offered to do a free alignment check.I decided to wait in the waiting room while the tyres were changed and was happy to see my car being taken in within a couple of minutes of arrival. The waiting room itself was only small but big enough for the amount of people using it. The room was clean and tidy and the seats were comfortable.A little while later, one of the members of staff approached me to let me know my tyres had been changed and to inform me of the result of the wheel alignment check. They explained the result and also gave a quote to fix the alignment issues.I was very happy with the service I received here and would happily go back in future.
June 2023 by Mimi Pain Warrior
Brilliant service from these guys. Listened to my concerns and were able to see me same day because my tyre pressure sensor was acting up. They checked it and reset it super quickly
May 2023 by Jac Warren
I was happy with the service, staff made me feel welcome, the environment was clean. The service was punctual. Thank you
April 2023 by Bethan Barnfield
Never used Kwikfit before but they fitted me in today for tracking. Very efficient, very busy. Friendly staff who clearly knew what they were doing. Will be going back for my MOT and servincing.
April 2023 by Sue Doherty
Oh gosh, super experience. Very helpful and supportive. Got our MOT done on the day and time that was perfect for us. While waiting we saw 3 other customers being helped over and above. Newport base is our go-to garage from now on
