Went in to change my name on my account. Was in there for 45 minutes sat with some young chap whilst he did it for me. Took ages. Left under the impression it was all done and received my new card a week later. However, my internet banking and account details are still in my old name, it wasn’t done correctly. I have... read full comment
December 2023
Absolutely shambolic. Went into the newport branch after being passed around several different departments online. It was only what I can describe as like being in the naughty class at school. Sat at a desk with people listening to what should have been private business, people trying to get the bank staff to stop dealing... read full comment
August 2023
I have been with the Newport branch for years.The staff are are always helpful & very pleasant.
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