January 2024 by clare holmes
Called in for breakfast. Not many in the cafe queue but the service was so slow. The girl on the coffee stood at the till and stared into space.At that point we left, never ordered. Won't ever come back.
December 2023 by Lucy Idonije nee Gitiria
The lady at the fitting room that assisted me with bra fitting service was absolutely brilliant. She was patient and so did not rush me and provided me with so many options to try without any rush. I could hear her talking to other customers whilst she was waiting for me to change and she was so friendly to them. Definitely recommend anyone that wants to try the service. I've never been fitted for bra before but with starting new job after maternity leave I feel glad I made the appointment.
December 2023 by dale harris
Food part is shocking, same items always out of stock, don?t ever try and buy a full fat coke, near impossible, Saturday 10.30 shelves empty and re stocking going on, why isn?t this done before shop opens? all money saving, not enough people on tills. That special touch has gone, if you ask Gareth store manager he looks at you as if he?s given up. M&S is not what it was, you have lost me as a customer and I?m sure I?m not the only one.
December 2023 by alun yhnell
Went shopping M&S Spitty looking for Christmas party dress for work , not the most confident women had no idea to to buy had a lovely lady approach me and asked if I needed any help and told her of my dilemma, she said how can I help and asked me questions like what I like to wear my favourite colour , went round the store with me helped me to pick and dress and look me to the ladies cha I said she took me to the ladies changing room, I I showed her what my dress looked like, and I felt amazing, than helped me to pick pair of shoes new handbag and even some new jewellery. When I left I told her how amazing she was and how special she made me feel I wore everything to the party and everyone complimented me, the lovely lady with big heart and smile ? was called Sam she looked so smart and had lovely long back hair , I would really love for Sam to be recognised and praised over the Christmas period. Thank you for a very grateful customer x
December 2023 by Sian Norvill
Love Love love m&s . It will always get 5 stars ? from me
December 2023 by nic carter-jones
Nice sized M&S with a nice food hall
November 2023 by Carl Keane
To say I?m ashamed to have been a customer of marks and Spencer?s is an absolute embarrassment! Never will me nor my family be shopping here again and many of others have said the same! Your Christmas advert is nothing shy of absolute appalling!
November 2023 by kris robins
Stupid self service only, paid for goods only for the alarm to set as some of it was meat with a tag. Took 10 minutes for a staff member to come and sort out, pathetic.
September 2023 by David N
Extremely welcoming friendly staff. Happy atmosphere. New menus. Had a regular Americano very nice don't bother having large as the size is not much bigger and you do not get extra coffee they just put extra milk in making it weaker.Seating well laid out with a view to the outside.Staff here as in other M&S cafes work hard constantly cleaning and so on.
September 2023 by jxscri
went for a bra fitting. Julie was lovely and helped my find my right size in no time :)
August 2023 by Edvardas Svirko
I love my local M&S, parking is there as it is located in a retail park. The same store is small but has a great selection.
July 2023 by HannahBWales
Myself, sister, Dad and kids visit M&S Newport Cafe often! It is our go to place for a little lunch out when we do not fancy breaking the bank. Staff are always pleasant, food is always good and usually have everything on offer available. Cakes are tasty! It is always busy, but that is a good sign, especially around peak times. I will continue to visit regularly.
June 2023 by John Jones
Awful service in the food hall this morning. No one operating the tills and the self service equipment failed to print for items being weighed. No one to assist at all and therefore food left and bought our items elsewhere.
May 2023 by Gethin Sugar
A fairly large M&S store offering men's, women's and children's clothing, a home department, café and foodhall.We mostly use the café and foodhall but on the odd occasion when we have bought items from other departments we have always be happy with the quality.The café here can get very busy and is very popular, particularly with the older generation and young families. Prices have gone up in recent times but are mostly comparable to other cafes in the area.The foodhall offers a wide variety of typical supermarket items and you could probably by everything in your typical weekly shop. The fresh fruit section also offers a small selection of seasonal fruits you would not usually be able to buy in a supermarket. The foodhall can get very busy at times, particularly with the older generation.Most members of staff are very pleasant and helpful. There are, however, the odd few who seem to hate dealing with customers.The shop shares a large car park with the rest of the retail park. This can get very busy at times (particularly on the weekend) and it can be difficult to find a parking space near the shop. There are a some disabled and 'parent and child' parking spaces near the shop entrance.
February 2023 by janet carter
I took my daughter and grandson for lunch in the m and s cafe today tbh l.wasnt impressed the tomato soup we both said was awful the roll was stale with one tiny pat of butter my grandsons sausages on his jacket and beans were dry, we often go in for a coffee and cake but was very dissapointed as for nearly half the price we could of had a MacDonald and enjoyed it shame as not what l.would expect from m and s standards which are normally exceptional
