July 2023 by Stephanie McGregor
Excellent service from Stephen Toplin. Very happy with the repairs to my VW. Stephen a credit to the garage. Ensuring I was kept updated with progress.Well done and thankyou for being so helpful .Service: Body & Trim
January 2021 by Philip Boshier
Bought a new Golf from Cardiff Sinclair three months ago and someone scuffed the bumper and paintwork.I like to try and keep repairs, work and servicing etc within the Sinclair Group because in the past I have been very pleased with the work and customer service of Sinclair Audi.I was really pleased that my first experience with VW Sinclair for repairs was the same. My damage was looked at and the person explained that whilst not all of it would buff out quite a bit would. As I had bought my car from VW Cardiff the person was quite happy to take the car and buff the bumper and paintwork which thankfully removed all the marks from the panel and most of the bumper marks. He also provided me with a written quote to complete the job which was not unreasonable. I have every confidence that when I come back the work will be done to the same high standards as Sinclair Audi. I will update my review when I get this done.Very pleased to see loyalty to the group reflected in the friendly and helpful customer service vindicating my decision to drive to Newport from Cardiff rather than use the non-Sinclair VW approved repair centre in Cardiff.
January 2021 by Nicola John
Never actually used them in the end. Send endless texts asking for customer to contact them to book but no one answers. Motability can't even get a response so we've changed our approved garage.
January 2021 by Katy Davies
Great service and excellent repair work to my car couldnt fault anything it is a little gem of a bodyshop which is very busy but doesn't cut any cornersService: Body & Trim
