March 2024 by Catherine
Pleasant and helpful people in the Specsavers store in Newport.I'm very happy with my new glasses.
February 2024 by Stuart Davies
Terrible place take your money then they couldn't care less..the glasses are are very bad quality and fall apart..when you go back They have zero interest ..do not use go somewhere else..
February 2024 by Melika Ghorbankhani
Had an excellent visit from Dr. Zakir Hossein and team! Grateful for their dedicated efforts and valuable advice!
February 2024 by Tom S
Rude assistant did not honour the warranty that is promised on their website.
February 2024 by Lisa Tutton
The staff at friars walk were all really friendly and helpful. I got frames I love to wear . The staff were great ,I'm so indecisive anyone that can succeed in helping me choose anything deserves a medal
February 2024 by Gagan Sethi
Nice professional staff. Good opticians.
February 2024 by Jeanette Brown
Brilliant service. Friendly staff and very helpful. Highly recommended to anyone who needs their eyes tested. Wonderful selection of frames to choose from.
January 2024 by Louise Sugden
Excellent customer service as always, and such a friendly, welcoming team. Thankyou
January 2024 by Endqkovsabri Endqkov
They work with good specialists and are very nice , just great
January 2024 by Gareth Davies
Staff very friendly and helpful from entering to leaving. A very very good service
December 2023 by Kathryn Rimmer
A bit like a cattle market but nicestaff that's why it gets 4 stars
December 2023 by Jayne Richards
A recent visit for an eye test and to discuss contact lenses was conducted in a friendly and professional manner by all the members of staff I encountered. Specsavers, Friars Walk has been my 'go to' opticians for many years now.
November 2023 by Monika Kalek
Very friendly staff can advise you on the selection of glasses
November 2023 by alexandra vordou
I'm very disappointed. Specsavers mocked me for 11 whole months (from last January) to get me a pair of contact lenses.From the left eye the lens was correct but from the right eye it was completely wrong, the vision was very poor and I saw the objects blurry. In 11 months of testing (trials) the lens they told me every time they were sending the lens to the lab to fix it. They actually never sent the right lens to the lab because in all the trials done my vision was the same as the first time. Just today after so long they told me they can't fix my lense . At first the trials were done with RGP lenses and then with mini scleral lenses which were supposed to be suitable for my condition.on their website they say they make lenses for keratoconus but they are lying.The patient must first have a corneal topography for theses lenses .They never did a corneal on meWithout corneal topography no contact lenses are made for keratoconus.Why didn't they tell me from the first moment that they don't have the ability to make contact lenses for keratoconus?I lost my time, it's pity.Very bad service, very bad experience.
October 2023 by Janet Jones
Very helpful and professional. Very pleasant staff throughout the store. I wouldn't visit any other opticians. Specsavers are great.
