November 2023 by Roy Davies
Great selection of perfumes for women and men at a very good price, especially with their loyalty card. Well worth trying
October 2023 by Jen Bevan
Did not go to perfume shop... only walked past it
October 2023 by Francis Izuagie
It's quite bigger than the usual Perfume stores. Many varieties are available.
July 2023 by Lisa Phillips
Great shop with lots of deals. Sadly I was sold wrong perfume by assistant but absolutely no trouble getting full refund as manager was there when I purchased. Just wish they had the one I wanted at such a good price
June 2023 by Sandra Cadger
They could not have been more helpful and so friendly.
May 2023 by linda needleman
Would just like to say what woundful staff you have in your Newport store at Spytty retail park . Hope they are appreciated.
April 2023 by Omar Shariff
Very helpful ladies in store. They were very patient and let me try numerous scents before I made a decision. Totally professional. I didn't feel rushed or pressured into buying which I thought was nice...even though I came with the intention of buying a mother's day gift...only negative was they didn't have many gift sets in store...other than that fabulous.
January 2023 by Coolcol Richardson
I found the store personnel pleasant and knowledgeable. Store is well stocked and the option to test the products is a pleasingly helpful avail. Top stars
December 2022 by S Carnegie
Excellent, friendly & efficient service.
July 2022 by Jane Masini
Never come here again staff are rude!Purchased few items, asked for a sample of any fragrance s they got available,The woman went at the back for a few seconds, then she said we dont give samples out,we dont have any sorry in a sarcastic manner,I will shop in boots at least there friendly staff; I dont have to ask for sample , with courtesy, they just give me when I purchased something.
June 2022 by Darren N
Should be zero stars but has 2 on the basis of how polite and helpful " Lisa " was and so busy as her other staff member left her to struggle on the shop floor as she was on a " Dinner " break at 6pm ?. When she did show her face such a shocking way to look and talk to customers , i see others have maybe said about the staff member , looked like an EMO with make up and sure was not from Newport ! There are 100s of perfume stores and consumers need to look at the group that owns the perfume shop yet the vast difference in prices to look competitive when infact they own the same stores . The rude girl had no clue about the industry , i will never use the store and nor will Family and Friends .Horrible experience but i would like to thank Lisa for being polite and helpful but i pity her having to work with such staff , i bet with the face when she did come from the back put £1000 she had just been on her phone an anti social media and not happy having to leave her gossip !The rude girl ( i could mention name not worth airtime ) did not even know how long fragrances last from being stored is 3-5yrs and Period after opening ( in the title ) , the symbol that will have 12/24mths , that lesson was free .
June 2022 by Darren
One polite lady serving 4 customer's and after calling for a staff member out the back one did appear with such a face maybe the same person " Nagma Arshid mentons on here 5mths ago " , i asked code the batch code be checked and the reply " Our stock is always new " yeah right , i say " no shelf life is 3-5yrs " and this narcissist behind the counter says " No its from the time you spray it and air gets in " no just no . I have 67+ scents so take YSL opium pour homme as it is to hand , Shelf life is 3-5yrs yes but Period after opening (PAO) has a 24mths symbol ... So due to the girl with the accents attitude and lack of knowledge in the industry i gave it straight back . If you do go in the store avoid the girl with the accent and a lot of make up !People also check a batch code to see if it is the original and not been reformulated as 1 Million Lucky Paco Rabanne was around 2018 and the colour of the glass had / Have changed , a perfume shop " should " know these things :)
December 2021 by Nagma Arshid
Was served today by a young woman. With a Glasgow accent. Absolutely rude huffing under her breath. Will definitely not be shopping in there again
August 2021 by Edward Thraves
Friendly, helpful staff. Good range for men and women. They even gift wrapped my purchase.
July 2021 by Urszula Zelek
My online order has not arrived , there was no tracking details to view and the status was shipped .I did not get any reply to emails I sent to The Perfume Shop, so I decided to contact one of the branches nearby to see if they can help .I rang the shop in Newport and Michelle was very helpful , dealt with my enquiry in very professional manner , was in touch with updates.I would like to Say a massive Thank You to Michelle , you saved my Christmas x
