April 2023 by Alyson James
Amazing professional service
April 2023 by Leroy Weller
Perfect
April 2023 by Leigh Young
Cut the key straight away.Quick efficient and professional.
March 2023 by Kelly Hall
Customer service is beyond outrageous at this branch, they do not deserve any stars. Apparently the repair in the picture is acceptable according to the incredibly RUDE boy working there, who clearly needs to develop his customer service skills, amongst other things. I would avoid this place and go to the one in Newport Retail Park (Spytty), they agreed the repair was poor and the coat had not been sent for cleaning. The gentleman at the Spytty branch also called me to say he had sent it off and would personally call me when it was all done. It is a shame that Albany Road was unable to provide the same service and deal with the issue they had created.
March 2023 by Susan Hiscox
Love it! It's the shop that helps us make things last!
February 2023 by Steve O'Donovan
The young lady was polite and super efficient
November 2022 by Robert Leeder
My god Timpsons, where do you get your staff from?Needless to say I won't be going back and I will take my business elsewhere.Such a shame as the last gentleman who worked there was a credit to the company (See previous review).The latest young 'lady' however is not.If rudeness and sarcasm were attributes then she would score a massive 5 out of 5
October 2022 by Janice
Always found him very polite and helpful ? would recommend this ?
October 2022 by Johanna Murphy
Good location. Expensive. Staff not over friendly
June 2022 by Jason Kennerley
He went above and beyond to help us
February 2022 by Sharon Jones
My husband went to get a new battery for the car key fob while I went in to the supermarket today, he asked how much the battery cost and he said £4 he then took a few mins to replace it and charged £15 ??? I had previously had one fitted in timpsons in Cwmbran so I rang the Cwmbran shop to ask how much they would charge to do this and the guy told me it would be £10.00 , I feel very very unhappy about this and felt we were ripped off and will never use thisPlace again !!!
January 2022 by Julie Moss
Positive experience explained what was best option for my boots, turnaround time was fast. Will use again
January 2022 by Becks 100!
Amazing service, 4 keys cut in minutes, friendly service, nothing is a problem attitude..highly recommended
January 2022 by Paul lambert
Really excellent customer service, couldn't be more helpful recommend to everyone.
January 2022 by Mike Pratlett
Good customer service... A job well done many thanks