August 2023 by Damien Merrett
Needed some bricks for a job, tried ringing multiple times before I arrived to see if they had them, no one answered, upon arrival 30 mins later from ringing quite alot, found all staff members just sat outside chilling, not a very good way to run the shop
August 2023 by thomasedwardss
Went above and beyond, 10/10 service from the driver
July 2023 by Andy Evans
Online order failed to arrive. Was informed 45 minutes before they closed the website delivery options are not accurate. Planned 2 bulk bags of stone for my day off work. Refund on its way.
June 2023 by Harry Adams
Can?t be bothered to work out/measure bases or how much concrete they?re (now never buying since) customer needs.
May 2023 by David Gardiner
Great service, nick the delivery driver managed to deliver our slabs to the Exact spot where required, a driver from a different company had come just 10minutes before and was unable to do what nick did, saved us a lot of work and will highly recommend and always use Travis Perkins newport
February 2023 by Maciej Zielke
Great customer service. I have a little bit of issue with delivery but everything was sorted out. Thanks for helping me with my garden project.
January 2023 by Antony Crooks
Delivered here today, and what a pleasure it was. The yard is small but well managed and tidy, which makes the turning of an HGV much easier than some TP's with bigger yards.The staff were really friendly and very efficient at what they do. Carl keeps a good ship well done all.
May 2022 by justin davison
Order stuff for a patio on Monday, it was all delivered Tuesday. Went back for a couple of things Saturday morning and couldn't fit some of the things in my car, delivery wouldn't of been til Wednesday. Staff at the newport branch went above and beyond to get me my stuff and one of the staff members dropped it to my house after he finished work as he lived close by. Prices are good service is excellent. Will only be using this builders merchant from now on. Many thanks guys.
January 2022 by Tom
Management are very helpful and knowledgeable on what you need to complete jobs. Very competitive on prices with other local branches.Delivery driver is on point when delivering to customers property. Very polite and helpful.Yard boys are very helpful with loading you up in all weather's.
January 2022 by David Burns
Excellent service good quality materials
September 2021 by Dale Evans
Uncooperative staff. Stand around until you load your own materials. Then say sorry we are busy.
July 2021 by Adam Watson
Shocking service. Ordered some Grano Dust online. 1 full week later I called to chase delivery and turns out that they don't stock the product that I ordered. No call to notify me and I had to chase multiple times for any response. Was promised a call back, didn't get one - the excuse I got from the staff there was that they can't possibly deal with all the phone calls. Don't recommend this branch at all.
July 2021 by Ricky Kelly
Delivery booked for friday no show nor saturday went to branch complained monday took one bulk bag in my van was told they would deliver other one that morning didnt come went and collected myself ... cost me time and money not happy ??
July 2021 by Neil Thomas
Very poor customer service!Staff wasn't wearing masks,when I ask for a item I was asked to go in the warehouse and look myself while a room full of staff looked on drinking coffee.
July 2021 by R Howells
The staff are great but the items are to expensive go somewhere else its cheaper
