March 2024 by Gethin Brough
Car park is an absolute nightmare to get in or out. Not much space in the car park. The shop is very convenient if you walk.
January 2024 by Huw Thomas
Tesco Is average but the car park is like the Gaza strip, there is no bins and considering it's very residential there it's absolutely filthy and full of litter.
June 2023 by Denis Gough
Sorry this shop feels depressive before you enter. The staff are polite and friendly but there is a considerable lack of parking space. And lack of selection. Couldn't get served quick enough. Wanted to turn around and walk out. Apologies to the staff it's not you it's the building. :(.
July 2022 by G M
Staff are fantastic, always friendly and helpful, even though they are understaffed, and trying to get every customer taken care of. I think they need additional staff in the shop.
July 2022 by Damien J
Not enough parking. stupid place for a tesco
April 2022 by DateMike
The staff hate it when you go to the tills rather than the self service, what's that all about?
April 2022 by Eric Hitchmough
The staff hate it when you go to the tills rather than the self service, what's that all about?
March 2022 by D Mo
This is a great boon to competition within the village but the parking is shocking
August 2021 by Steuart Stafford
Must have been a brown envelope to the Bridgend council planning department to create this shambles. Carpark designed by someone obviously on drugs, has a tenancy to cause traffic jams in what is essentially a small village. Never any fresh bakery goods available at a time you'd actually want to buy them. All in all OK to grab a few bits out of desperation (in other words if the CO-OP is shut) but best avoided.
August 2021 by Nicola Thomas
My son went to enter Pencoed Tesco Sunday evening while I was in the car to be questioned as to where his mask was . My son who is an asthmatic and has an exemption card doesn?t have to use a mask. He didn?t have his card on him and felt very awkward and then didn?t want to go back into the shop . I went and spoke to the man as I?m sure the law is that you are unable to challenge someone as to where their masks are etc. He replied that most of the young children try to enter the store without masks etc. I explained he wasn?t meant to challenge anyone by law I after this will never shop in the Pencoed store ever again . The fact that this man challenged him in such a way that he felt awkward and singled out is inappropriate.
August 2021 by Jo Doce
Incredibly rude staff who make you feel so small when you need help on the self check out. They could do with some retraining in customer service.
January 2021 by Cathryn Hyde
Called in last night asked a worker if they had long life milk he said no but we are closing in 2 minsI asked if I could look for a alternative he said yesAs I was walking around the shop I noticed half the fridges was half open meat milk sausage rolls sandwiches ?I saw a young boy I said all the fridges was open he said there r more important things going on in the world than open fridges I said there r tuna and mayo sandwiches in there he said to complain we r closed please leaveI said u got attitude and left
September 2020 by chloe jade leather
Rude staff. Wasn't aloud in with my mum as they assumed I was over 16 and sent me back to the boiling hot car when my mum questioned the boy he responded with "if you carry on you won't be allowed in either". The problem wasn't that I couldn't go in it was that others around my age were allowed in and I was allowed in the day before. They need to make sure all staff know the correct rules that are on the official website.
March 2019 by Mark Davies
Parking is farcical. It's the Tesco equivalent of a corner shop, where the prices are not dissimilar. I only go there when all else fails.
March 2019 by Andrew David
Over priced, dirty. Trollies everywhere.
