September 2023 by C5650DWanthonyj
The seats dirty and stained. The tables you have to clean yourself. Female cleaners just walk into the men's toilets without warning any of the men who use the urinals. This is unaccceptable and a breach of privacy. I will never visit it again.
August 2023 by 551phila
Dated. Toilets are disgusting, don't look as if ever get cleaned. Taps moving not even properly fixed to basin. No soap in dispensers. Some dryers not working. Discusting.
July 2023 by Martha R
We were served by a delightful young girl in the Costa Cafe ( Sunday evening ,8th July) and I have never met a friendlier and more helpful person. A credit to your company. The lady in the shop was also friendly and welcoming. Best Motorway Services experience ever. Petrol very expensive though.
July 2023 by wendydU5006FH
V.I.P experience dining at Pont Abraham services- fresh clean private and pleasant dining experience ?, lovely large windows to watch the world go by as you sip your coffee, plenty of variety dishes on offer.
May 2023 by JFoodie456
Travelling through and stopped. It?s not the best services. Not very well laid out and is quite dirty. Does the job if you need a quick toilet break, and at a push a hot drink. Can?t say it?s a great place to be. Petrol station is good though next to it.
May 2023 by VanessaTrich
Horrible place poorly managed. Couldnt relax after hrs of driving because their food alarm kept going off. Pure torture as different machines going off like car alarms. Asked the manager Emma to turn it off but 3 times they came back on. Coffee like dishwa ter and no wifi. Bad place to stop.
January 2023 by Y197JWjf
Go to WH Smith , ready to get served and the lady yaps away with someone that had finished their shift of something. Took me longer to get through self service than if she served me. And the grin, was surreal. Why are people not bored with being stood there doing nothing?
January 2023 by helendX6933YT
A manager and a crew member were acting very arrogant towards myself and two other girls in the store. The manager was tall and skinny and quite young and the other boy was short and ginger. They proceeded to stand and stare at the two girls while they were eating their food, making snide comments and just being all around a bit childish. I hope these girls also make a complain about them as I feel as though it was very unprofessional and downright humiliating for them.
November 2022 by kevindG3928DR
the most expensive fuel on the motorway network,on monday diesel was £2.02.9 a litre,i made a swift exit after using the horrible toilets and filled up my car in cross hands a couple of miles further on towards carmarthen,saving nearly 20p a litre.in this day and age rip off places like this should be named and shamed.
September 2022 by Hawkins58
The lady behind the counter was extremely rude and just shook her head at everyone who was being served infront of me and was just overall miserable
July 2022 by morgangedrych
Owen is spectacular and Ashton made the best apple pie. How that man isn?t a chef in a top restaurant I don?t know. Izzy gave me ketchup too
May 2022 by williamskdn
Stopped off here for toilet stop and quick bite to eat and good choice of options. The services were clean. Staff were helpful and friendly.
May 2022 by andreagQ6190GW
Stopped at these services so many times on our way to Tenby for our cuppa from Costa Coffee I have been a "Costa" fan for many of years. On this occasion I ordered my usual Soya Mocha (takeaway) omg it's the worst I have ever tasted!!The coffee was so strong & bitter & I couldn't even taste the chocolate!!!Best place for it was the bin!!!Very disappointed!!
March 2022 by SK965
The fuel is now 1.99 a litre for diesel!. This place has always been the most expensive for miles, but £1.99 is beyond a joke, stop at Pontardulais Tesco or spend a few more minutes driving on to Crosshands where is far far less.
December 2021 by Sunshine21627166215
McDonalds Ice cream machine not working . That old fib . Burgers rubbish. Inflated prices . Staff un helpful. Costa closed. No covid cleaning . Take some lessons from American service stations . Why is it so difficult to provide any kind of decent service in the UK .
