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Most Recent Comments
January 2024
Stayed in July 2022. The fire alarm went off 5 times in the night. Staff told me to call the central Premier Inn helpline for a refund. Been in correspondence with them ever since and no refund or compensation is forthcoming. They've stopped replying so I've decided never to visit a Premier Inn ever again - seems fair.
December 2023
Located right next door to Havester Pontypool. Hotel as two floors, sadly no lift to the second floor, bear this in mind if you have a lot of luggage with you. But all round nice stay.
November 2023
Stayed a couple of nights for work, lovely friendly staff, breakfast was excellent, room was clean, bed was comfortable, shower was hot and powerful - what more could I ask for?!