August 2023 by Scott Keenan
Big thanks to Katherine at the Ponty branch , very helpful and dedicated ??
June 2023 by Kim Owen
No appreciation that customers work and can't get in at the times the bank is open. This will lead to closure as they will say there isn't enough custom.
February 2023 by Geraint Meredith
Why does it seem that the Pontypridd branch is never open? Yiu do realise that some people actually work!!! I'd love to hear your reasons for the ridiculous opening hours??? But I doubt you will provide a reasonable or any explanation.
October 2022 by Mike Mills
Never had no problems. Staff always friendly.
March 2022 by Lauren Thomas
The opening hours of the Pontypridd branch aren?t great- the times are not convenient for people that work! If you cannot make a weekday, it would be ideal to pop in on a Saturday, but it?s closed. I would love to close all of my accounts with Halifax (which are quite a few) but it?s a lot of extra hassle that I don?t really need or want.
February 2022 by Russell Davies
What's the point of being open till 3 pm 4 days a week, just for the unemployed I guess! Very rarely need To go into the bank but today I did.managed to get there 2 minutes past 3 and the woman said we are shut, customer service not, o and closed on Saturday if you actually have a day off.
November 2021 by Mark
Took a while to visit in person, it was cold and we were outside for about 20 mins (covid times) but after getting inside, staff were very quick to help.
October 2021 by allison hill
I am getting really annoyed with Halifax Pontypridd branch. Holding a blue disabled badge I cannot get through the pedestrian precinct until 3pm when allowed, however this is the same time as Halifax closes! Also since I was able to get through on Thursday only to find the branch closed all day! What is going on as they are not helping their customers, only themselves.fortunately was open
October 2021 by Leon Newcombe
How about keeping it open longer
August 2021 by neil ford
Closed more than it?s open.Using Covid as an excuse
July 2021 by Mark Baber
Took a while to visit in person, it was cold and we were outside for about 20 mins (covid times) but after getting inside, staff were very quick to help.
July 2021 by Evelyn Bennett
This branch is never open. Should have been open today Friday 9th July but wasn't ?
March 2021 by Mark James Baber
Took a while to visit in person, it was cold and we were outside for about 20 mins (covid times) but after getting inside, staff were very quick to help.
September 2020 by derek starks
Attitude from staff appalling its a no wonder member of my family moved his money from pontypridd branch
January 2019 by Jimi Five Thousand
I've always had enjoyable transactions here, any chit chat with staff members was always of a good quality!
