September 2023 by Paul
I am very happy to shop and post office in one place and brilliant team served me both sides thanks
August 2023 by YUGEN GUNA
Happy to see post office open on saturday n thursday 9 till 7 all week as well. Its lot better shop and post office. All staff is friendly and helpful.
August 2023 by John John
I am very pleased after visiting the post office. well served and my application done in ten minutes. Cheers
August 2023 by Nitin Gautam
Hi visit the branch for my brp card. postmaster very helpful with all the process. great to see post office n shop open together.
August 2023 by Patrick udoh
Hi best wishes for the reopening post office. we really need in town. All staff is great and very helpful.
August 2023 by Tarlochan Bala
I am so happy to see post office opens back. Really good postmaster and team serving Saturday as well till 7pm. Shop very handy as well. Good luck
August 2023 by Tika Singh
I finish my work six hardly get any post office around working so late till 7. I done my car tax and withdraw money. All services available all day. Very happy to see people working hard to provide services all day. Will come regular for my shop as well. Earned 5*
August 2023 by Craig Tucker
Really happy visiting post office. Professional postmaster served me with my passport renewal and save my money on digital application taking photo in the branch. Stayed with extra 15 mins after closing. Thanks
August 2023 by Jack Davies
Noticed old reviews on here from previous owners, false representation of the new post master and his team, had issues yesterday with a package being delivered back home, they went above and beyond to help me, great to have the post office back open in Pontypridd, especially one that?s consistent with its opening times.
July 2023 by A normal person
AvoidThe same post master runs the Mount post office too. Really dodgy guy so many people complained that he gives less money when people withdrawing their benefits ?targeting elderly,Drunk people etc. he shouldn?t be allowed to do any business
June 2023 by James Davies
The rudest most dismissive ?post master? as he calls himself. They?ve only been back open 2 days. The Royal Mail have delivered a very sentimental gift for a 40th birthday. Signed for by Mill Street post office. He rudely and arrogantly told me it wasn?t there, that I should complain if I want and told me to leave. My only comfort is with such Basil Faulty like customer service he won?t be in business long
February 2023 by Rhys Hawkins
Over the many times I had interacted with this Post Office over the years, I had two items that were lost in the post and while some compensation for one of the items was given, it still wasn't the full amount. I tried to contest the practices this Post Office in particular gave me during these incidents, however I barely got the rightful response and solution I expected. The first case, they tried, but then the second time they didn't even bother to go into it. It has been many years since so it could be I didn't have the full receipt for the second item, but I still sadly have a small grudge against this Post Office for their treatment into my missing parcel & letter cases. Also the opening times on this description are often incorrect, and the staff are very hit and miss in terms of being helpful for what we are asking of them.
December 2022 by lisa brookman
Omg what a shambles , staff eating a pastie , no service element at all ..never going here again.
September 2022 by Robert Melhuish
Lovely friendly and clean inside with different businesses under one roof.
August 2022 by sarah barnes
Disgusting that they sell fur in this postoffice on Mill Street in Pontypridd . The process of, force feeding and fattening rabbits, to be cruelly killed for their skin/fur is abhorrent.I will not be banking with the post office again.Would have thought better of business these days. When I asked for the contact details of the post master, the girls refused to give me any details to raise a concern, so have been left no choice other than to share on here and local sites. I do not expect to be faced with sucj cruel products rammed in my direct line of vision while i queue to put money in. Last time this happens i will be taking it all out.
