February 2024 by sioned dahm
Went in this morning with a broken necklace and the lovely lady helped me swap it for a new one. Very friendly and helpful ! Made my day - thank you
January 2023 by Christian Clay
Very nice jewelry
December 2022 by Terasa Dower
The staff are lovely and helpful, and the jewellery is out of this world.
March 2022 by joanne Richards
Nice jewelery at a nice price
January 2022 by Anne Coles
The staff were very friendly and helpful.
April 2021 by Vanessa Rees
Warren James is no longer a jewellery shop theres no 9ct gold in anything just gold on silver my husband bought me a chain from there cayse I was having a gold rugby ball made we took the chain over to another gold shop and they told me and my husband that the chain was not heavy enough so we took it back to Warren James and they would not give my husband his money back only a credit note which we had to use in the pontypridd store i went over there 3 times as they were closed due to the virus then I went last week and I had to have gold on silver bracelet cause they never had no 9ct gold there it was not what I wanted I only had it because I had to use the voucher not pleased at all mrs vanessa rees
April 2021 by William Talbot
Bought a necklace for the wife that lasted a fortnight. Poor quality products.
September 2020 by Andrew Dyer
Great selection of jewellery and watches friendly staff and great prices
September 2020 by Debra Bartlett
You have to go there the jewellery is out standing I love it there xx
July 2020 by Ian Johnson
Staff rude and unhelpful once they have your money there not interested in helping.I purchased in Bridgend a necklace with earrings but I got silver not rose gold two hours from purchase to going back our local in Pontypridd.It's company policy can't exchange due to higeane issues it could of been worn they did not see any sense.