January 2023 by J_R3D_15
not been
November 2022 by Helena Robbins
Knew they didn't have the flu vaccine for under 65s for over a week, still allowed me to come to the appointment then stand in store for 10 minutes to be told they haven't had any for a week, a cancellation email or phone call was all that was needed. I had to arrange childcare to be able to attend. Genuinely shocked by this lack of common courtesy.
July 2022 by Les Condick
Although website states open until 1pm on a Saturday - today it was closed on arrival at 12:25Please put correct times on website or adhere to them!!
June 2022 by Neil coleman
Slow! and staff ignore you when waiting
May 2022 by Y Cylch Games
Used to be an excellent pharmacy, prescriptions always on time and a text send when it was ready but not any more. I thought it was due to Covid but it's still happening even now. My medication is constantly wrong, I've had contradictory info from staff and they usually forget to send texts. One staff member told me once my order wasn't in till tomorrow, left, came back on a whim and another staff member handed it to me there and then. Shambles.
March 2022 by Megan Jones
Unbelievably bad service- have messed up my prescription every single time I?ve been down there- I?ve had to miss days or weeks of my medication due to their negligence which is horrible for my personal well-being. Needs to be sorted out ASAP
January 2022 by Sarah Trueman
I appreciate we are in difficult times still dealing with COVID 19 and health care services have had to deal with a lot. But i've never once had a good experience using Church Village pharmacy. I've always queued, the staff inside are incredibly slow, none of them seem to know what please or thank you is. I've been ignored while standing at the counter, they've served customers in front of me and then told me they are closed, medicine has been practically thrown at me over the counter i've held my ill son in my arms and asked for advice/help and to be told 'ring' the doctors we cant help you. I would happily go out of my way than use this place ever again.
November 2021 by Ffion Davies
Awful shop. Meant to open at 9am. Instead they let customers queue outside in the rain until 9.10. I truly believe the only reason they open the door is because I asked what time they were opening. What shop doesn't open on time when you can see customer queueing outside? And the was no valid reason for it - no apology no technical vault, just didn't keep an eye on the time.
November 2021 by funny pokemon rabbit
They are very experienced but they do ask a lot of questions, when buying some type of medication over the counter
October 2021 by Angela Davies
Why doesn't the staff ever answer their phone. It drives me up the wall. The service is bad too with mistakes being made and miserable staff.
October 2021 by Victoria Dalley
Avoid at all costs! My partner went today to collect my prescription which was supposedly ready for collection on Wednesday. He got there at 11.15am to find a note on the door to say they would be closed until 12.45pm. When he arrived back there at 1.10pm the shutters were down and it was closed. I am now without vital meds for the weekend. I am unable to go and collect them myself as I am isolating ready for major surgery next week so rely on him to get them outside of working hours. Every month there is some issue with my prescription, not ready despite being text to say it is or incomplete and we have to go back. Don?t even get me started on the appalling customer service! Being spoken to and looked at like dirt on their shoes! I hope a manger gets to see this and actually gets something done. I know I?m not the only person in the area to have the same issues and it?s disgusting to say the least. I will be calling the GP surgery on Monday and requesting that my family prescriptions are sent elsewhere.
August 2021 by Kevin emery
This pharmacy lloyds church village utter disgrace.This company has taken over 2 days to repair and still haven't repaired an IT FAULT.TODAY IS FRIDAY 20th August and this utter disgraceful company still hasn't repaired or sent anyone to repair the fault. They deserve to have the licence revoked and shut down.This is not the first time they have been unable to give out prescriptions or repeats.No prescriptions no repeat prescriptions all because they do not keep paper records.The excuse is they cannot find anything utterly ridiculous.
August 2021 by Sian Jenkins
This pharmacy is a disgrace to the profession. Rude, ignorant and unhelpful staff. I
January 2021 by C2000
Extremely rude and ignorant staff. Terrible customer service and they're all afraid of answering a phone. Currently contacting head office.
December 2020 by Curtis Isaac
Extremely rude and ignorant staff. Terrible customer service and they're all afraid of answering a phone. Currently contacting head office.
