February 2019 by Christian Kerecsenyi
I just love their paperweights!
January 2019 by helen thornhill
It's a business that is close to my family
October 2017 by Angharad Thomas
Terrible product and service - don't trust with anything precious!
You can see from the picture what the end product was like for me; the flower I had sent was a flawless white and pink rose. I appreciate it may have deteriorated in the day or so it takes via Royal Mail special delivery, however the flower that came back appears to have been left for quite a while to completely die and dry out before being preserved.
In addition, I had to chase multiple times to get confirmation of receipt - which should have been a warning sign. 2ish months later I hadn't heard any more, so called twice a few days apart for an update. Both times I was told I'd be called back shortly, and wasn't. Suddenly I got a refund from Hafod Grange via Paypal, with no explanation. I called up again to find out what was happening, and was told it was being posted the next day. I referenced the refund and said I'd worried something had happened and was told "No, don't worry, it's on the way" - no admission whatsoever of any problems. I had also been told originally that the flower had arrived and all was fine - so if the excuse is that it died en route, I should have been told upfront. The end result is that, while I didn't pay for it, the single flower we took to preserve from my best friend's wedding bouquet has been totally ruined - something we can never replace.
September 2017 by Tommy Tom
Super schöne Briefbeschwerer, kann ich nur empfehlen.
July 2017 by Jasmine Christopher Mason
Terrible experience with Hafod Grange. I needed to re-send emails everyday for up to a week in order to get one reply. I had confirmation that my only wedding flower was received fine and that processing would begin - seven weeks later after many a sent email I was finally told that now apparently my flower wasn't sent in good condition, Despite initially saying it was received fine. It took an email a day for four days to get picture evidence (pictures they offered me and I agreed to be sent) of a tragic looking flower that didn't appear to resemble my own. More than the fact they have destroyed something of priceless and sentimental value it's the attitude in the little communication I received which made the wound feel deeper, so far I've not received one apology. Take your business elsewhere.
April 2017 by Ewa Lewandowska
I have send off my wedding bouquet flowers which were all quite fair coloured, but they said will see what they can. After few weeks I go a message that is all done and paperweight was gorgeous and well packaged, which is important with that type of items. Extremely helpful staff, recommended!
January 2017 by Mandeep Sarup
had our baby boys funeral flowers put into 2 large paperweights. received them today and they are absolutely amazing and the prices are so reasonable. i would definitely recommend
January 2016 by Cath Loyns
Had some roses from my wedding bouquet made into paperweights.Beautiful keepsake
January 2016 by Ingrid Lundh Malm
Wonderful!
August 2014 by jacqui naish
Had some paperweights made from roses in my daughters wedding bouquet, absolutely stunning and a lovely keepsake of a special day.
Excellent Service and very helpful.
