March 2023 by rebeccan397
We?ve just returned from 3 days here, what a brilliant stay and we?re unexpected looked after by a guy called James. Not only did he give us VIP check in, he came to visit us on our first day with recommendations for trips etc. Really nice guy, and nothing to do with sales, which you normally get, he was just genuinely seeing we were having a good time. Kids so happy with the amenities, we loved the hot tub and bingo! Booking to go back in may.
March 2023 by Chris J
Myself and my wife Angela met up with James in Winkups in Sept. last year about the idea of purchasing a caravan. We spoke again in January this year and, after deciding on the right caravan, site and plot, we went ahead with the plan. James and Libby were nothing short of patient, understanding, helpful and most of all always had a kind word and a smile for us. Its now March and tomorrow (3rd) we are looking forward to having the keys to our dream and most of all, going to hear James singing in the pub (whenever he is on). Above all, James has been fantastic and I have already pushed loads of prospective buyers his way. Here's to you James, see you in couple of days. Chris & Angela
February 2023 by leighannm198
We started the process to purchase in December on Robin Hood. James has been amazing all the way through along with Libby. We cannot wait until the 1st March till we get our keys and start enjoying our gorgeous van. There was nothing James wouldn?t do along the way to make the purchase easy. We did feel sorry for him at the start however with my fussy needs, but he quickly got to know my likes winning us over even finding us the perfect plot. Thank you for your patience even being bombarded with messages over random things you stayed kind and patient. You really have made the experience great now we can?t wait to use our van this year with the family.
February 2023 by Ian H
We go there as much as possible it?s fantastic it?s got everything you need for a good holiday swimming pool water slides etc arcade brilliant adult only club also club for family?s bars were the kids can go with you but take no heed of me I?m an owner please try for a weekend you?ll love it it?s pet friendly too staff are fantastic We been there for 16 years now wouldn?t go anywhere else I?m on the fourth caravan now so says it all
February 2023 by 677leeannes
Went today to upgrade our caravan. This is our second caravan at Robin Hood and the second time Shannon has helped us choose our holiday home. Amazing service as always, amazing at what she does. Caravan that we went to see didn't do it for us. Shannon knew exactly what we wanted and found our dream holiday home which me and my family fell in love with straight away. Could not ask for much more. Felt very looked after and came away very happy with our purchase. Thank you again Shannon
February 2023 by sueff2015
5 star service from Shannon in the sales office. Upgraded to our dream caravan very helpful throughout the process. Admin Libby also helpful keeping us up to date. Thank you for everything you have done. Highly recommend Shannon
February 2023 by EmmaManrow
Just upgraded our caravan Shannon was so helpful through out the whole experience and found us the perfect caravan for our budget and what we needed. She went above and beyond making sure everything will be perfect and kept us up to date with what was happening. I can?t thank Shannon and Libby enough. I would advise anyone looking on buying a caravan to get in touch with Shannon. Thank you for all your help and what you have done for us.
December 2022 by Zsarev
The keys code that the owner gave us was wrong and we LOST ONE NIGHT STAY as he could not remember the right code. We also waited for him to give us the right key code under the cold and rainy weather outside. The Security on site did not have his duplicate keys. He is a Fraud! There was loads of owner?s stuffs and toys dumped in the wardrobe and dust all over the places. loads of cigarettes butts, oh my G? Dirty wound plasters under the couch. Left over minced pie under the couch . filthy toilets and showers, poo stained on the wall. Strong smell of urine in the toilet. filthy kitchen items , fridge stinks ?cooking oils left overs on cooking utensils. Loads of bread crumbs underneath rusty toaster. Cooking oils all over the cooker and oven. Coach stained with muds and animal hairs all over. Bed not comfortable, bed sheets so dirty, my kids hated to sleep on the bed. The owner is also very rude to us! Please see pictures I posted here.
November 2022 by O2323EZkellym
Had an excellent time celebrating my cousins 40th James in the O'Neils bar was very entertaining and gave us a warm welcome a very lovely man Really enjoyed this bar and will definitely be going back
November 2022 by chloemO3018HO
Woah, can i just say, all though we came at the end of season we still had a smashing time, me, my partner and my little boy charlie absolutely loved every minute of it, We was a little bit disheartened to find out that the swimming pool was shut but it was understandable. We was also told that there was no entertainment on due to again, end of season however on arrival we found out that the entertainment was on but just reduced. Can i just say the entertainment team was absolutely amazing with our little boy, charlie finds it hard to sit and pay attention, however the entertainment team, Dave, Jordan and sadi was amazing with him, they found the time and effort each and every day, although charlie was the only child for the entertainment they still brought out Leo the Lion mascot for him, not only that but they did tower building competitions where charlie had actually won a leo the lion teddy, they did numerous of activities with him throughout the week and knackered him out every night. The final night we went to the entertainment and the manager Josh was there, he gave charlie another Leo teddy, and found the time to come and talk with us to hear our experience, overall 5* rating, i cant wait to come back in season to see the other entertainment that they offer. All the staff at this resort are all friendly which really helps make it a home from home experience. The arcade staff was really kind and gave charlie some tickets to help him get the stuff he wanted from the shop. Not only this but sadi did christmas cards with charlie and did him one that read "Merry christmas charlie, we hope you had a fantastic holiday, love from Dave, Jordan, Sadi and Josh, The entertainment team 2022" this was a really nice touch to a 4 day break that we had and it was sad to have to leave today. So from the bottom of our hearts thankyou for taking the time and effort to make us feel comfortable in a place we didnt know. We will see you soon back when youre open for the season next year. Merry christmas & a happy new year. Kind regards, best wishes. Chloe, Dan and Charlie
November 2022 by Curious287716
Purchased my caravan from James in November 2022, James was friendly kind professional a none aggressive hard hitting sales man. Best thing I've purchased in a long time, James is also a great entertainer on the weekends
November 2022 by Quest800744
Great weekend away lyons holiday park robin hood . Found o Neill bar great staff James Kieran and Jackie great service friendly .Caravan brilliant definately a weekend to book next yearlook forward to it
November 2022 by John B
First class site loved every minute. Very clean and amazing staff. Thanks to the O'Neil bar, James , Kieron & Jackie for being fantastic. Would certainly recommend. The caravan we stayed in was immaculate . Every member of staff were so friendly. Right across the road from a long clean beech. Lovely walk to rhyl and Prestatyn.
November 2022 by Xrci1
We came here in October the 24/1022. The park is awesome but there are so many stipulations. The arcade, cafe and bats are great. The shop literally has everything. But you can?t just go swimming you have to book even though it?s empty. It is all done in certain times. Closes way to early. Then the gym there was not one person in there every time I went past for the 4 nights we stayed but I wasn?t allowed to use it coz I?m not an owner. 5 star Quality product this camp but stupid rules make it a 3 star. Sorry you need to either build another gym for those who rent your product or be sensible and in quieter times be sensible and charge for people to use the gym.
November 2022 by SU-Livpoi
Family of 4 from Liverpool. 2 children ages 3 and 9 months. This was a disaster from the start. 1st we were given a dirty caravan from the previous guests. 2nd we were in the gold caravan which was sold with central heating. There was no central heating just blow heaters. 3rd!!! We then were ?upgraded? to Platinum Caravan which to us was a standard expectation. Which we found to have cocaine powder in the bedroom area! DONT GO HERE!!!! We checked out early?ps Food was awful. Wouldn't feed it to my dog!
