February 2024 by Martin Jones
Embarrassment to the company! Sophie espley is the rudest most ignorant staff member I have ever encountered! Went in with an issue got it was resolved the next day same issue was there so went back to be told by her "what do you want me to do about it I tried yesterday, maybe you should ring the craud team yourself ' absolutely disgusting even worse considering it's todo with incoming payments bouncing back I'm due to get my first wages in 3 months after being off sick with a mental health condition and I stressed the importance that I needed the issue resolved now thanks to her my wages have bounced back and I'm stuck with no money ! If anyone from Lloyd's see this I recommend you take a look on how rhyl is ran as the staff there clearly dont want to help any of their customers, furious lost total trust in the bank, and I'd renind sophie espley that she works for Lloyds and is meant to help their customers not show them the door and tell them to do it themselves
January 2023 by Ian Whitehead
Great bank
June 2022 by steve roberts
called in today about a transaction on my account that i have no knowledge about, all i wanted was some help, but it was a waste of time no help at all someone in side room dident even come out just gave the young lady a phone number for me to ring from home, this is a totally pointless bank if they wont even talk to the customer i cant blame the person on service desk as she told me she has no knowledge of dealing with unauthorised transaction but there was someone there that could but couldn't be arsed i would of waited till they was ready, Thanks for nothing...
June 2022 by Anita
Quick service still using meet and greet system which works well
October 2021 by Revelation Restored
Not the friendly of bunch in here, very miserable
July 2021 by Carol Hatton
Thank you to the very helpful staff member who helped us today
July 2019 by Nejdet Yesildal
I am with Lloyd's since more than 10 years now. Very good support. Very helpful. Many thanks.
July 2019 by Fatimah Seck
Fantastic service ð???ð???ð???ð???ð???ð???. Very beautiful staff members. Very neat. Thank you so much.
September 2018 by Albert Doran
Anthony Doran card loyds tab 19 80