February 2024 by Raymond Crouch
Staff are very helpful and friendly nice chemist. Easy to park.
December 2023 by Catherine Nurse
why is no one answering the telephone I have rang all day Dec 4th , how on earth do we contact when you are house bound , and with out medication please someone tell me Catherine Nurse from Llanrumney Cardiff it seems you have to add a star to post.
October 2023 by Abbey Road Studio's
There was a time when this chemist was good, believe it or not.But over the past 18 months it has gone downhill very quickly.Today the service is abysmal, they refuse to answer the phone. I went there once and decided to ring them up and then go inside, after a while the woman behind the counter asked "can I help you"I said, why do you never answer the phone, her reply was "We always answer the phone" I took my phone out and took it off silent, the phone could clearly be heard ringing out the back of the store and also on my phone, I just looked at her, she went bright red and ran out the back.Now to put the icing on the cake, they no longer open on a Saturday. How ridiculous is that?If there was a governing body to complain too, they would have been closed down by now.
July 2023 by Ethan Mackenzie (MasterVenom)
Brilliant pharmacy right on the grounds of the doctors making it convenient for access for all people with specific needs/requirements.
March 2023 by Al F
Have been a customer of this pharmacy for many years.Although everybody involved in the pharmacy, from Mr Bhogal, the pharmacists and staff are under extreme pressure, they are always very patient, polite, kind and considerate. Many thanks for the fantastic service all of you provide to my family in such difficult conditions.
March 2023 by Allan Fettah
Have been a customer of this pharmacy for many years.Although everybody involved in the pharmacy, from Mr Bhogal, the pharmacists and staff are under extreme pressure, they are always very patient, polite, kind and considerate. Many thanks for the fantastic service all of you provide to my family in such difficult conditions.
January 2023 by Rachel Veryard
Always try their best to make sure you have the medications you need. Always kind and reassuring. Mr Bogal and family always listen to your needs. All staff work extremely hard.
January 2023 by John C
They should seriously do something about the waiting times. It's a joke, no matter what time you go there there's always a line of people that goes to the actual outside of the building, waiting times are in excess of 30 minutes, that's no way to get your prescription, many people suffer from conditions that make standing for such long times painful. Either get more people or work faster, a lot faster.
January 2023 by Liz Liddell
HAPPY NEW YEAR thank you for everything you've done for me and I look forward to another year of receiving your excellent services
January 2023 by Raj Sandhu
During lockdown restrictions or rules they were soo good but God knows what happen as soon as the restrictions lifted they gone down the hill no Phone answer, long waiting time, most of the time medicine's are not ready.. so have no option have to change pharmacy
January 2023 by Aly P
I have tried to get a doctors appointment for 2 weeks without any joy. After 3 weeks of feeling like hell I called into the pharmacy and asked how to get a consultation with the pharmacist as by now my chest infection/ flu was the worst it had been. Within 5 minutes Mr Bhogal called me into the consultation room, listened to my problem, listened to my chest, and decided that I have an acute chest infection. I suffer with allergies and carry an Epipen and cannot take all antibiotics. He was so thorough checking my medical history and looking for suitable medication. He prescribed me something that was safe to take and 2 days in I feel much better already my cough has calmed down and I feel half human again.I have read some of the reviews about having to wait in a queue at the pharmacy well maybe that?s because they are helping people who were desperate for healthcare like me. So next time spare a thought for the staff and what they deal with day to day. Pharmacists are now doing the jobs that GP?s should be doing I have nothing but admiration for them all. A massive thank you to everyone who helped me yesterday I can?t thank you enough and Mr Bhogal thank you for your kindness and compassion. You said you would help me and you were true to your word. Thanks to you I feel miles better. I am so grateful to you.
December 2022 by Graham Taylor
They use to be great but a joke now . Even if you are first in there takes them 15 to 20 mins to find or do your tables. Will be having my tablets made up from another chemist from no on. Also I find they can be a bit rude as well. Shame as they were great before they moved there. No wonder they can't get staff. Would you want to work there ?
December 2022 by robert nowell
I have been a customer for many years and it is with great reluctance that I have to say how disappointed I now am with the customer service. I?ve called in several times to pick up a prescription only to be waiting in a queue which starts outside the door. I suffer with arthritis and cannot stand too long. I have tried calling them on the telephone but they do not answer. Something is going terribly wrong with this business
December 2022 by BU7CH3R N
Allwase a problem with my repeat perception,constantly late allwase missing items. But staff try ther very best to help . Very underfunded or not enough staff..
November 2022 by Anthony Star
Not enough staff to serve you, went there on Wednesday afternoon waited over half an hour and I left in the end I was still 3 away from being seen as the only person serving went off to find a prescription. I went back later in the day and there were 2 serving still a long wait. The place has a lot of staff standing around talking as the queue gets longer. Boxes all over the place it used to be a very well organised place to get my prescriptions from, plus now they are closed on a Saturday that's no good to me it's usually my only time to collect my prescription.
