March 2024 by steven smale
i recently booked a holiday instore and what a pleasent experiance it was i asked for a web price match which i was given no fuss just take my details pay the price i asked for 2minutes later all booked just to say i wouldnt book my holidays any other way the ladies that work in this branch are so helpful and knowledgeable why would I big thankyou to all the staff
March 2024 by Andrea Clark
I visited Rui rumney store Saturday march 16th to a appointment with Kerry I give her 10 /10 to book a surprise holiday for 10 wedding anniversary and she helped me decide on hotel and holiday she is very polite and other staff are too always deal with Kerry and she never fails to help you out on finding what you want so 5 stars for rumney store and its staff thanks girls
February 2024 by Richard Wilkins
Our experiences with TUI Rumney, especially thanks to Nicola, have been exceptional. Nicola's dedication and expertise in crafting our holidays have made every trip unforgettable. Her personalised service, combined with TUI Rumney's commitment to customer satisfaction, ensures seamless and enjoyable family holidays every time.Nicola's deep knowledge and passion for travel have not only helped us find the best deals but also discover unique destinations. The professionalism of the TUI Rumney team makes planning holidays a breeze, allowing us to look forward to our adventures with peace of mind.We highly recommend TUI Rumney and Nicola to anyone looking for personalised and hassle-free travel arrangements. They truly go above and beyond, making them our go to travel agency.
February 2024 by Lisa Tomlinson
Excellent service from the Tui team in Rumney. Staff very knowledgeable and always go the extra mile to provide you with a fantastic holiday experience. A warm welcome and a family atmosphere. Brilliant. Thank you all.
January 2024 by Julie Sheehan
Kerry sorted a holiday for us, a large group, she had trouble finding enough rooms but spent a lot of time and effort looking and found us a lovely holiday. Thank you Kerry for all your hard work x
January 2024 by Marion Phipps
Kerry is a fabulous agent. Yesterday she spent so much time trying to find the perfect holiday for me and my friends, and can?t thank her enough for her help and professionalism. A definite asset to TUI.
January 2024 by Karen Gerard
Thank Kerry for your fantastic service and patience for finding a holiday in September for 14 people. I?m sure we?ll all have an amazing time in Corfu. X
January 2024 by Mark Oliver
Amazing service for our group booking from Kerry in the Rumney store . 5star all round . Excellent service
August 2023 by Karen Williams
My husband found a purse and there was a Tui receipt in it . I rang the rumney branch and spoke to Sarah who was so helpful she manually looked for the receipt as the computer only held receipts for 1 year and it was 13 months old. She found the owners telephone number and forwarded my number to them .So thank-you so much Sarah you went above and beyond to help me and get the purse back to its owner.
August 2023 by C.j Meyer
The girls in the rumney shop are fab they got my family the best holiday to Egypt can't thank them enough.
August 2023 by Leeann Langley
Sarah m has done it again and got us another great deal for greece cant fault them they are all fantastic.
July 2023 by Emily Claire
Amazing staff when I wanted help on where to go on holiday, I sat down with Sarah G, and she was so patient and helpful in finding me my holiday. Haven?t got one bad word to say. I didn?t expect to leave that store with having a holiday booked so soon, but I just couldn?t resist after she helped me find the one.Thank you so much Sarah, you?re a ?See you soon!
July 2023 by Sadie Bennett
Book out family holiday today with Kerry , she was absolute diamond start to finish , we wasn't the easiest to find a holiday suitable for a large family , but she got everything bang on . Highly recommend
July 2023 by Katie Bishop
We have just visited the rumney store too book a big family holiday, kerry was amazing! From looking at the best deals and being very knowlegable about everything, always go too her for all of our holidays thank you again kerry!
June 2023 by Kate Evans
Excellent service as usual at the Rumney store.Staff are always super helpful and friendly!Will always book my holidays here.