October 2023 by Angela Fewell
The service was great and staff very pleasant and helpful. The food was good. My steak was cooked perfectly (I asked for it rare, and it was! That doesn't happen often in this country). Breakfast was good, too. The meal deal is worth it (approx £25 for two course dinner and for breakfast). The only reason I didn't give the full 5 stars is due to the amount of 'haze' in the air when lots of steaks, burgers, etc. are being cooked in the open kitchen.
September 2023 by ericalU5006VP
I went there with an elderly friend after a visit round the hospital up the road. It had been a long day and we wanted cheap and cheerful food and a drink to relax for an hour before travelling home. Sincerely wished I hadn't bothered. Food: lunchtime menu, 2 courses for 10.95. We both had the breaded mushrooms starters. The mushrooms were tinned and flavourless, and they had been cooked for so long that they were really, really hard. My friend had the fish. It was so overcooked that the fish had disappeared into the batter. We sent it back and got a marginally better one on return. I had the steak on a flatbread with fries and coleslaw. The steak was cold...like out of the fridge cold. The bread was hard and inedible. The chips were warm but not hot. The coleslaw was nice. The service was appalling. I asked the table next to me if we had to order at the bar...that should have been my first warning as they said someone would come if you want long enough. The server was rude. What an attitude problem! She has been mentioned here before, and it's obviously a fairly consistent attitude. The two lads were more helpful, 1 especially being friendly and chatty...a welcome relief after our main server! Had I been alone, or with a friend that had not had a difficult day, I would have asked to make a complaint there and then. Awful food, and 33%rude awful staff. It's a shame because the venue has great potential. Over the rivet for us next time.
September 2023 by L5683AGlyndah
Have been here a number of times and eaten from all menus. However, yesterday (12-09-23), as a party of 5 we chose from the set lunch menu, 3 courses for 12:95. Food was good, service was quick. Everything was fine until it came time to pay. We were told that the computer and till wasn't working properly and so we all had to pay for the dessert separately. When I tried to complain about this, I was told that next time we came we could have 2 free drinks or 2 free desserts per party. This is outrageous. Like buying a tee shirt priced £10 then being told at the till you'll have to pay £15 but next time you come they'll give you a free pair of socks. I tried to argue the point with the waitress but she insisted we'd have to pay over the odds. And, this is the kicker.......this is the SECOND time this has happened. Will never go back.
August 2023 by Paul Wirral
Booked a table before we arrived in Swansea on our holiday. We had originally booked for 4.45pm on the daytime menu but as we were around Prinxe Of Wales Dock earlier than that we called in on the off chance and although we were 45 minutes early they were OK with that. We were served by Ann who was friendly & welcoming. The daytime menu is a 3 course for £12.95 or 2 course for £10.95 and there is plenty of choice. The deal finishes at 5pm. Eash course arrived hot & delicious. If I were you I would consider this deal if you go, as a bit later it would cost a lot more for the same meal. I would highly recommend this Beefeater, although there is a lot of work going on around it that may put you off, please don't let it, as the food & service are top quality. I gave 3 for atmosphere due to it being a very quiet weekdayParking: There is a car park next to the Premier in where Beefeater is situated but not sure about pricing
August 2023 by Mayat_54321
We had a lovely family meal with our 3 children. All of the staff are very friendly and helpful. The atmosphere is perfect for a family meal. Our steaks were perfectly cooked and the desserts were delicious.
August 2023 by jameseV23MF
We have eaten here several times and never had a bad meal or service. The food has always been spot on with steaks cooked to our choosing and various other dishes coming as expected and exceeding. The staff are always helpful and attentive with nothing being too much bother. Recently I was served by Luke and Cheryl and they couldn't have been more accommodating to my children's fussiness with food and strange questions. They made sure we had all the drinks and extras we needed to have an enjoyable meal and their attitude towards serving was wonderful and a credit to the staff and restaurant. If I haven't said enough already, book a table and find out for yourselves.....you won't be disappointed.
August 2023 by Paul-Wirral-71
Even though we had booked our 'Daytime Menu' table weeks in advance before our holiday we were in and around Swansea earlier,so called in on the off chance they could fit us in 45 minutes earlier. It was no problem! Ann served us and she was lovely, friendly & helpful. Our food, 3 courses all arrived hot and delicious. The deal cost us £12.95 pp and the same meal later that evening would cost a lot more so I would recommend dining before 5pm. A great restaurant and I would highly recommend. Great service and great food. The setting in the Prince Of Wales Dock is stunning aswell
August 2023 by Mart W.
Really good, homie food!Great Mixed Grill option in reasonable price.Unfortunately second time in Swansea I'm disappointed of (bland taste) Aperol Spritz! ?Lovely, talkative and helpful staff brings lots of positive reception ?
August 2023 by James Eden
Fantastic restaurant with wonderful staff who are courteous and extremely helpful.The food is well cooked and presented nicely. The restaurant is laid out well with a lovely view of the closed dock.The refill soft drinks are a great touch and the staff make sure you don't run out.Kid-friendliness: They have always been very accommodating to my family and children, making sure the kids have the food the way they want it.
August 2023 by Vykki Murphy
Our food was beautiful! I had lasagna and my partner had the mushroom tower! There was a good selection of vegetarian meals to choose from on the menus. Our servers were also fantastic! Enthusiastic and smiling throughout! No complaints from us!Vegetarian options: Great variety of meals on the vegetarian options. Large portions and beautifully presented!
August 2023 by Freddie Boreham
Service -FOH staff friendly and attentive to additional dietary needs (dairy allergy). Came for Sunday lunch and waited 30mins for food, as expected for Sunday.Food -Cauli cheese and vegan ?chicken? was unavailable. Food arrived luke warm and some veg was cold. Yorkshire puddings were mushy, like warm. Some of our party had very small pieces of lamb and some had large slices. The lamb was dry and well-done despite the menu?s claims of being ?just pink in the middle for the best flavour? - see picture. One meal was so cold we asked for it to be reheated and it was returned without the accompanying mint sauce. We paid £16.99 for chargrilled prawns and were greeted with a meagre portion of 5 cold king prawns and like warm skinny fries. The one person from our party of 7 who had a steak was happy with his meal. The coke on draught was flat and tasteless. The ?sherbet lemon? mixer was bland and had no hint of sherbet and must have had half a measure of gin at most as it didn?t taste alcoholic.Atmosphere-Location is good and there is ample parking 30 seconds from the entrance. The vibe of the place is nice and homely. Temperature was pleasant.I?m sure we caught them on a particularly bad day based on other reviews but for standards to slip this badly, especially since it wasn?t particularly heaving, I wouldn?t recommend ever coming here for roast dinner.Vegetarian options: Vegan roast was unavailableKid-friendliness: Average family establishment
August 2023 by Matt R
Good place to catch up with friends and family. Food was enjoyable and service very good. Luke who looked after us waw excellent
July 2023 by lisa r
What can I say, from booking, to our arrival the service has been amazing so professional and polite. The staff were excellent and made my family really welcome, we booked for a party of 30 and there was mix up with food orders etc x they made sure my daughter 18th birthday went with out hitch! And my daughter enjoyed x Thank you to beefeater and the manager and all staff simply amazing x so professional your all credit to beefeater my waitress was Katie, wow brilliant polite and so good at her job, The lady manager! She had bright colour hair amazing manager ???? Thank you again for making my daughter birthday the best
July 2023 by Jessica T
Greated very quickly Service was fantastic by Amber, she was chatty and attentive, very lovely girl ? Food was brilliant, couldn?t fault anything All in all a great experience Definitely would recommend going there, All the team there are fantastic Thank you ?
July 2023 by Marilyn Jones
Great meal only problem was because we had the evening menu we didn't get our 30% off
