November 2023 by charlotte davies
All the staff at the Swansea branch were very helpful, professional and friendly. They used their knowledge to to recommend different brands and types which was very helpful.
October 2023 by Ray Turner
Very helpful, efficient, knowledgable, efficient staff in the shop and the delivery guys.Regular updates on delivery times, delivered within the advised time.
September 2023 by Lazyl33 x
Fantastic customer service, great product knowledge, and patience even though we arrived late and store was closing shortly didn't feel rushed or pressured, would l definitely use this store again
August 2023 by Laura Leslie
Thank you to Sarah and the other lady who?s name I didn?t catch for our wonderful experience here. We bought a mattress but it didn?t feel like a typical shopping experience, it felt like we were visiting old friends. Absolutely would recommend, they were super kind to our 2 year old, asked questions about what we?re looking for in a mattress/ our budget/ the type of bed frame we have and were able to make a recommendation off our answers.
August 2023 by anthony jones
Very helpful and courteous delivery drivers and helpful staff in-store
July 2023 by janice powell
make sure that you have a YES under "assembly required"
May 2023 by Google user
Great place to buy a bed very pleased with the experience from picking the bed to having the bed delivered and put up great prices and fast delivery
May 2023 by robert stratford
Great place to buy a bed very pleased with the experience from picking the bed to having the bed delivered and put up great prices and fast delivery
March 2023 by jakestuf Francis
Absolutely excellent service in the store, very patient and they spent many hours ensuring I chose the right mattress.
January 2023 by Scott Barnett
Absolute shambles and no ownership of problem when they didn?t even load my mattress on the van the day of the delivery that I paid for in advance. Aweful customer service on the phone and took 4 very long calls to different areas to sort.
December 2022 by Lynda Evans
Bed was delayed from original delivery date but the staff were all very good and the delivery guy's were polite and efficient
October 2022 by Jude Gooding
1. No postponed delivery2. Drivers who are more helpful and not leave beds unpacked in the customers lounge. We are not young and fit and had to unpack and move ourselves, with no one to help.The driver said it was not possible to get the beds up the stairs.3. Better written instructions.4. 4 faulty pistons and no solution given.
July 2022 by patricia lake
delivered both bed and mattress on the day stated , and not finding out on day of Delivery 15/07/2022 that someone had forgot to put mattress on delivery van . and then having to wait till Two weeks later Till 27th JULY for delivery , how far is TEWKESBURY from SWANSEA any way even the delivery drivers didn't know till they got to MONMOUTH that it wasn't on van .
July 2022 by Peaches And Bees
Went to this store today with my fiancé and I?m so pleased with the experience we recieved from the staff. They have a very wide range of knowledge and made us feel comfortable when trialing the different mattresses. We had no idea what type of mattress we wanted or would be best suited for us - but we left the store thrilled with finding the perfect match and can?t wait to come back and accept our quote. Thank you so much for being so welcoming!
July 2022 by Stacey Handley
Delivery drivers were great BUT the whole experience with Bensons for Beds has been awful- I will never buy anything from them again nor will I recommend them to anyone
