November 2023 by Sally THOMAS37
What a Joke, might as well close down no point being open. Was told at lunch time to come back 3:30, went back and the drippiest woman said I had to come back tomorrow. No idea what she was mumbling but new staff wouldnt go a miss and also a Chemist that can function.
October 2023 by Boosted 2000
Who in 2023 closes at mid day for lunch with a hand written note on glass ! Brand damaging / disgusting / poor operation. Go on , you take your lunch when the person who needs to uses pharmacy / store nips out on there lunch to waste time to find a high street chain closed at 13:00 . Shocking
October 2023 by Robert Gadd
Complete joke of a pharmacy. Went in and queued. A lady came out and took the prescription of the gentleman stood behind me, which, from the conversation they had must have been a regular. The lady then proceeded to go and sort his prescription out and brought it out to him before the gentleman in front of me had finished. I then get to the counter and I am told that I can?t have my 7 days of antibiotics l after 2.30pm? bearing in mind it was 12.15 I obviously stated that it wasn?t ok. This is not an isolated story just the latest in a long list of rudeness I have been subjected to by this branch. I went across the road and used the Well pharmacy? polite and quick and while in there I witnessed them give fantastic hell to an elderly gentleman. Don?t bother with boots they just don?t care!
October 2023 by Martin Cardy
This branch is understaffed. I didn't appreciate being treated in a rude manner earlier today, but could see that the person who served me was under intense stress. I go out of my way to try to be polite. Judging from other reviews, this wasn't an isolated incident.
October 2023 by Hasna Chowdhury
Shockingly understaffed. No one to be seen when I went in. Please hire some staff for the sake of your customers. Very inefficient branch and makes a one minute purchase into a 30-45 minute wait.
October 2023 by edzgon
Complete and utter amateurs...scripts wrong or missing every single time ...Total bunch of idiots...and rude with it ...
September 2023 by Annie Bray
As a pharmacy it's very good but please clean.the tiled entry it's filthy vomit etc would only take 5 minutes to wash down every morning
August 2023 by Bea
Absolutely disgusted. Sent my boyfriend for medication that my doctor advised hours apart because I fell asleep on him after picking up the first one. They are both over the counter meds. He was refused service for absolutely no reason and what I was trying to get my doc has approved of. Won't be going near here again. Absolutely disgusted that they think they know better than what my doctor advised they did not ask him my symptoms, just refused service.
August 2023 by David Thomas
Dreadful 24 hour wait for a prescription after queuing for 15 mins and they close between 12.30 and 1.30 pm but staff are friendly.
June 2023 by Rhys Jones
Chronically understaffed since (and during) the pandemic. Waiting times of 15 minutes merely to get to the front of the queue with a prescription are not uncommon, coupled with a further wait of anything up to half an hour for the prescription to be dispensed. About the only thing that can be said in favour of Boots Uplands is that they're rather friendlier than Well Pharmacy, though that's a very low bar.
April 2023 by Ian St. John
Waited 20mins to drop off prescription, but even though had item told they won't do it today as it wasnt antibiotics! Was there 1hr before they close, so now I will go without prescription tomorrow as I don't have any tablets left.Shocking that they do this to customers on repeat medication.AVOID!
February 2023 by Calum Morton
Always go here for a yearly flu jab, great service and explanation of everything by staff, reasonable price for it to.Recently started collecting a prescription from the pharmacy and the stuff are helpful, let me know when it would be ready and were also helpful over the phone.
February 2023 by Dorota P
Andrew is an absolute star and a lifesaver!! All the staff are very friendly and helpful
January 2023 by Alex P
Andrew is an absolute star and a lifesaver!! All the staff are very friendly and helpful
January 2023 by Andy Joiner
Amazing service from Andrew in the pharmacy. They really think outside the box when you're in a tight spot.
