December 2023 by Harry Godridge
Not impressed, went in asking if I could use the facilities before ordering a drink as I didn?t want to take my drink in with me and was told no.
November 2023 by Jaime Owen
Standard coffee shop, decent location.
August 2023 by Boel Olsén
This was our go-to coffee place for our morning coffee and breakfast while visiting Swansea. Costa and it's food are the same everywhere but the staff was what made this Costa extra likeable. So friendly and helpful!
May 2023 by Kaleigh Leiva
This is my favourite Costa. The staff are so friendly and I always feel welcome here.
April 2023 by Pearl Edwards
Always a lovely smile on the faces of the staff .I feel very welcome there and a cosy atmosphere. Food is always good too x
March 2023 by Geoff Morgan
Thoroughly enjoyed the latte coffee made with whole milk.
January 2023 by Jim ?Jimbo83?
So popped in for a coffee and discovered that I had a birthday reward.So a caramel chocolate brownie it was a a very tasty latte. Great service from the young barista with the pink hair.Was made to feel welcome and wished a belated happy birthday during conversation.The shop was busy but not noisy, muted with whispered conversations.I sat and read my book but also noticed that the two staff on the floor were busy but attentive to the customers.Staff were quick to clear and clean recently vacated tables.Great welcome, fantastic customer service and great teamwork from the staff!
January 2023 by Elaine Mary Gape
Had a great cappuccino coffee. The service from both girls was very good thanks ?
December 2022 by Clare
Friendly, efficient staff, even on boxing day when they should be off with family, not a murmur of complaint
December 2022 by Charlotte Campion
Great coffee, food and staff friendliness! Wait wasn't long at all and the atmosphere is great.
December 2022 by Eileen Miller
Unfortunately doorvwasvbeing repaired very noisy. Coffee was good though.
December 2022 by donald morrison
Lovely ambience and the staff were very amicable
December 2022 by Jordan Davies
Great coffee and customer service
December 2022 by KarenE2035
Visited this afternoon and extremely shocked by the way two very friendly members were left to serve the queue of people of of the door whilst two other associates walked about and did very little! A lot of the customers turned around and walked back out.. it was extremely frustrating to watch one associate walk behind the counter oblivious to the queue out of the door and offered no help to the young lad and lady rushed of their feet! She put a date sticker on a container and walked off! Other customers commented on the lack of team work feeling sorry for the red face pair trying to deal with everyone.. I understand hospitality is struggling at this time but if you have members walking around doing very little the good ones you have will not stick around for long.
December 2022 by jdn412
Long queue out of door, 4 staff working yet only one was serving and one was making coffee, the other two seemed to be walking around filling the odd stuff behind counter, it would have been better to get the queue down by everyone on tills and making coffee. Poor management