March 2024 by Stephen Gurd
Tyres were a good price as bought online. Arrived about 30 minutes early for appointment, which was charged extra!! Then told would be an hour half wait. Customer service unwelcoming. Had to take the vehicle back as it was right. Drove in with no wobble, left with a wobble at speed. Was made to feel unwelcome both visits, evsn adked me to come back another day!! all you here is people being pushed away as there too busy walkins and phone. My vehicle has been put right elsewhere. The tyres were £30 cheaper for 4 - but customer service you can't put a price on.
February 2024 by Peter Williams
MOT completed accurately and thoroughly. Notes for future action precise and specific to general servicing needs. Excellent professional advice and very reasonable cost. Highly recommended.
January 2024 by Stephen Davies
Had MOT very professional and friendly
December 2023 by Francis Kambauwa
Very friendly and welcoming staff, however the work that was done on the car was shocking.I took my car in to have 4 brand new tyres fitted. When I got my car back they had mixed the rims around and that caused my steering to shake violently when I drove anywhere near 60mph. To add to that they only balanced the wheels on one side of the car and didn't do the other side. My car was one of the first to go into the garage that morning so it's not like it was the last car of the day and they just wanted to be done with it. They also forgot to give back my wheel locking nut, I had to ask for it back.
December 2023 by Christian Davies
Took my 3008 here for an MOT. Had a bit of banter with the guys behind the desk, which was great. Car was in for an hour and she passed ?
December 2023 by Alex Dowling
Great service. Leighton is brilliant!
November 2023 by Chris Prince
Chris the bike guy at swansea gives great service
November 2023 by Megaloryan
I have used this particular branch of Halfords for some years, I have had multiple services, MOT's and brake changes done on multiple vehicles here. I find them professional, honest, affordable and convenient. I am very happy to recommend them.
November 2023 by Denise Taylor
Excellent service as always. Being a lady and not knowing much about cars , the guys at Halfords are always happy to help. Chris was especially helpful today, thank you.Service: Tires
November 2023 by Becci Barker
Had to wait over an hour to have 2 tyres changed when I had an appointment booked for certain time. Person on reception insinuated I was lying about time booked in too.
November 2023 by James Price
Service and mot booked. Staff friendly and knowledgeable, good communication about what work needs doing and what will need doing in the future. Didn?t feel pressured to get unnecessary work done. Will use again for service and mot next year.
September 2023 by Gwynne Barfoot
Done ? job great service will go back again for service
September 2023 by Rose Payne
The staff who I spoke to on the phone were just rude and tried to talk to me like a child when I didn't understand what they were saying. Tried to add on loads of unnecessary things onto my mot. Clearly trying to make a profit and up sell, not actually trying to do a proper job of keeping their customers. My car was left in an absolute state as I'd said I'd be taking my car to be repaired and retested at another garage. I will NEVER be going back to them which is a shame because I've been loyal to halfords for many many years and never had an issue.
September 2023 by Martyn Hawkins
Really friendly and helpful staff, well priced product and great service all round. Thanks guys!
August 2023 by Basil England
Rang to have a tyre fitted unfortunately no appointment available on the day so had to go elsewhere as had had a puncher day before
