February 2024 by Peter W
Decent range of meal options - as a vegan I appreciated there being a plant-based pizza. Not as good as in M&S's in cities further east, but better than in other nearby supermarkets.
December 2023 by B9879PYjanetp
Ordered the crumpet with rarebit and chutney on top. Had our teas. I had to ask about the food 20 mins later. Another 20 mins and it arrived and we'd finished our tea. Said they were short staffed. The crumpet tasted like it was straight from the packet not cooked. Not crispy at all. The cheese went cold really quickly. I'm not convinced it was done properly. Should have complained to the manager. The worst M@S cafe I have been to for cooked food. People should complain its very poor service.
July 2023 by denisecH3497KM
Despite it being a wet and miserable Monday and the second week of the school holidays, the cafe was clean, tidy with plenty of choice. The staff were pleasant and friendly. The service was excellent and waiting time kept to a minimum. I would recommend the cheese scone and hot chocolate.
July 2023 by Nicola S
Appalling service! It took 45 minutes to get 2 toasted teacakes. 3 staff and few customers. And when they did arrive they were burnt.
July 2023 by Sian Denty
Amazing staff, always go above and beyond to help.
April 2023 by Big D
Good coffee shop but toliets are disgusting because cleaners are refusing to work over time because of the way managers treat them
March 2023 by W5903KMannm
Very disappointed with the Bacon Rolls we had this morning. They were so greasy the grease soaked into the bread and the grease got on to our fingers. In addition Costa and places like the Observatory and many other Cafes deliver a better Latte and Hot Chocolate. Todays Bacon Roll we felt were a health hazard. We have enjoyed many Bacon Rolls over the years with you but we can?t believe what happened this morning. Hopefully a one off. Ann Morgan look
January 2023 by Nigel Hartley
Excellent shop. Good size to get around. Great choice.
December 2022 by John Algar
Very well laid out store, and everywhere looked clean and tidy. Wasn't always easy to find what I wanted, but very helpful staff very quickly pointed me in the right direction or took me to the exact location.M&S Food Hall in Mumbles has been a wonderful addition to the village, has its own carpark - under-cover, because it's underneath the store, a lift, disabled parking spaces, and a great range of food and drink, so what more do you need?!
December 2022 by Helen Jeremiah
Store always well stocked and cleanStaff are without exception pleasant and eager to be helpful Shout out to Jordan a young staff member who went the extra mile for me amidst the Christmas rush . Well done
December 2022 by brian m
queuing for 45 minutes , while STAFF chatted , nothing appeared organised STAFF did not even know who was in charge one gentleman was so irate he was seething .... a store manager came , biggest load of rubbish he spoke USELESS he went away never peaking to any of the staff should be renamed FRED CARNOS CIRCUS CUSTOMER SERVICE not on the agenda
October 2022 by leung ching hei hermas
Brilliant, Clean store, nice and easy understandable self checkouts, and it's very good that they had stopped from customers buying 18+ stuff, which I really amazed by that!
October 2022 by Manmane UK
Nicely laid out M&S food outlet. Can't say enough about the staff and their helpfulness. Highly recommend.
May 2022 by Sara Jetten
Caitlyn at the tills was very helpful on Saturday. She was very interactive and patient with my grandmother who can be slow packing up her shopping. Thank you Caitlyn !
March 2022 by Julie Jones
Marks and Spencer Mumbles is always a pleasure to shop atBut what really makes it is the staff they are all so helpful and friendlyBut I have to say that the staff member that deserves a medal is Mohamed he is amazing and so kind to everyone ??Please! Please! Please! Look after him ???
