Very slow service. Takes forever for simple things. Unfortunately not another branch around now and most of the time 2 assistants to deal with the whole of Swansea Mumbles Uplands Killay Sketty and Morriston Would not recommend. Looking to change unfortunately
So understaffed. Every month I need to make a trip to bank and the process which takes less than 3 minutes to complete, takes at least 45 minutes due to lack of staffing. The staff are nice, but wait times are a joke.
Hi, I called into Swansea Oxford Street Natwest Bank today to deposit a cheque. Found there was a queue for the counter as other staff busy dealing with customers in the cubicles. I did also notice the machines you could use to deposit cheques etc but was nervous so waited in queue. Then a lady who works there think her... read full comment