March 2024 by Annette Newman
Excellent fit,can see perfectly, lovely staff
February 2024 by yvonne davies
Terrible service from Swansea specsavers. Went for eye test on 22 January had eye test told needed new prescription. Went back then week later to pick up two new pairs of glasses. Couldn?t see out of my prescription sun glasses waited ages then told come back tomorrow for retest. Fourth visit. They knew I can?t go up stairs they put me upstairs. Another wait to find room downstairs for a retest. Glasses two strength too strong no wonder I couldn?t see. I explained I was having knee replacement in two weeks no problem they?ll be ready we can send them out. No apologies no help in choosing glasses but picked some I had previously. Well it?s now Feb 17 still no sign of my prescription sun glasses even tho they were meant to be being sorted in the lab 5 mins after I left the store two weeks ago. So where are they ?? Customer service and in general the whole service had gone down hill so bad will now go to another optician after being here 38 years. Total shambles
February 2024 by Lisa McKnight
Easy to find in the city center and friendly staff. I booked my appointment in store but you can easily call as well. My eye test ran on time and was very easy but through. I paid an extra 10 pound for a behind the eye scan.
February 2024 by Mark Gill
Great service and very professional treatment
February 2024 by Eileen Miller
Quick response to prob excellent service
February 2024 by Sue
Rang for urgent appointment seen within 4 hours perfect. receptionist Carol brilliant Susanne the optician outstanding service, would give 10/10 if I could da iawn Specsavers Swansea *****
December 2023 by Marisol Orellana
All the staff are very friendly and the doctors too, thank you for taking care of us very well.
December 2023 by Jacqui Lewis
Wouldn't trust my eyes with anyone else. If you have mobility issues, then you will be catered for, opticians on all floors, excellent
November 2023 by wayne merrett
Specsavers are the number one great service very professional quick dealing with you fantastic experience thanks again
November 2023 by Craig Rees
Great Opticians. Friendly and helpful staff who know their stuff.
November 2023 by andrew greenwood
Recently had an eye examination at the Kingsway store. It was a pleasant experience and professional the whole way through. I am satisfied with the service and also an area of concern was identified which I am grateful. Thank you all
October 2023 by scans scans
The Specsavers branch on Kingsway stands out as the epitome of professionalism. Despite being a bustling store, they have a highly efficient system in place that ensures smooth operations. The staff members are commendable, and the management and directors deserve recognition for fostering an environment of excellent leadership. This positive management style is clearly reflected in the high-quality service they provide. I wholeheartedly endorse this store. This branch should serve as the benchmark for all other branches.
October 2023 by Bianca Joce
From the moment i stepped into the store i as made to feel welcome everything was explained to me me in detail they were all fantastic i would definitely recommend specsavers
October 2023 by Gear4 Geeks
Amazing staff, the optician is incredible and I can't recommend this place enough. Absolutely brilliant.
September 2023 by Alison Heath
I went in for a routine 2 year eye test, to check whether I needed a new prescription. I didn't, but I paid the extra £10 to get a more in-depth test. It was well worth it. The retina scan showed that I might be developing early stages of macular disease, which my mother had. The optician explained that it may not develop any further, and gave me information on some supplements I can take which can slow or prevent it from developing. She also advised me to wear sunglasses in bright sun, which I haven't been doing. I'd prefer to be fore-warned so I can do what I can to stop it.