December 2023 by moe aljarrah
very good treatment. boys on the counter were very helpful
December 2023 by Paula joanne Davies
Excellent customer service ?
October 2023 by Judy Goodwin
Kind and helpful staff
August 2023 by Gareth Morgan
Told by the doctors to go to the pharmacy to be told they can?t help. If this was an isolated incident I wouldn?t bother leaving a review but out of three times I have been here the experience was the same. I would sum up as the following 1) indifference and or rude staff 2) medications not there or unavailable 3) unwillingness to help.Avoid. Judging by the reviews recently it seems to be a reoccurring theme. Someone should hold them accountable as although private they are publicly funded prescription?sEditWent to pharmacy attached to Brynhyfryd medical centre and had a much better experience.
June 2023 by Miriam Vine
Their slow, rude, condescending, the pharmacist insists on giving you unnecessary information on medication given for years and if you tell him you already know, he refuses to give you medication until he's finished.
May 2023 by Michia Morrison
Awful experience every single time I've gone in here, women by the name Angela is awful no respect towards customers at all, completely ignored by her most of the times I come in, waste of time coming here, why do that as a job if your not a people person, I suggest not to waste your time coming in here at all. Need a complete restaffing with people who actually care about their customers and ailments
January 2023 by MAXMORDUS
Very helpful staff.
December 2022 by Sue Beavan
some staff and pharmacist can be extremely rude and work at a snails pace,they ignore the queues at times and my husband waited 40 minutes today then told he has to wait an hour and a half to get the prescription done!! You hear a lot of customers comments while you are waiting and the majority said it's alwAys the same and only use the pharmacy when they are grocery shopping otherwise they wouldn't bother!!
November 2022 by Luke
What?s the point in advertising you open at 8am to be greeted by a woman who clearly didn?t want to be there to then be told she won?t serve me and there?s nothing she can do until another member of staff comes in? Waited 35 minutes doing laps of the store and still couldn?t get served so gone elsewhere! If you have a life and a routine then do not rely on the 8am opening because it?s an absolute shambles and you most likely won?t get served! Avoid!
October 2022 by paula hay
Went to pick up prescription and they have lost it
August 2022 by Robert R
Service below criticism. Tragedy waiting time.
February 2022 by Edz Gon
Do you have this medicine in stock ?They said "Yes and there's a 45 minute wait" .....30 minutes later they say"We don't have them in stock "....They are either Liars or lazy
December 2021 by Steve Hughes
Painfully slow service at the counter from staff who are obviously unhappy in their work. On many occasions they don?t have the required medication and you have to return days later to collect missing items. My family and several friends have stopped using this pharmacy.
November 2021 by Martin Sarrionandia
URRRGGGGHHH! INFURATING!!!!Date of visit: 15/11/2021.Before visiting I looked online to see the opening times of the pharmacy. Times were listed as 08:00 to 20:00Arriving at 19:20 ish the pharmacy was clearly NOT OPEN. In fact it was BLOCKED off with roll cage containers. It couldn't have been MORE CLOSED!I find it difficult to walk even short distances. Sometimes it's AGONISING.To find it closed I was absolutely INFURIATED with an unquenchable RAGE LUST! I mean HOW HARD CAN IT BE to list the correct opening hours???. Because of someones laziness / incompetence i've wasted one fo my weekly trips to the supermarket. I can only make a few.PHARMACIES ATTRACT ILL PEOPLE. It's so obvious when you think about it.People who have serious health conditions have enough problems without having to deal with this kind of nonsense.FOR GOODNESS SAKE MAKE SURE YOU ARE OPEN WHEN YOU SAY YOU ARE!!!!! You're supposed to be making people better not torturing them.
September 2021 by Lone Wolf
What a joke have to wait over 30 mins while they play with there phones and then tell me there short staff avoid
